Field Investigator

Date:
Mar 4, 2026

Location:

TYLER, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Field Investigator
Job Title: Investigator IV
Agency: Health & Human Services Comm
Department: Benefits Program Integrity
Posting Number: 14493
Closing Date: 03/18/2026
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Range: $4,263.16 - $5,521.16
Pay Frequency: Monthly
Salary Group: TEXAS-B-20
Shift: Day
Additional Shift: Days (First)
Telework:
Travel: Up to 70%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Job Location City: TYLER
Job Location Address: 3303 MINEOLA HWY
Other Locations: Fort Worth;
Grand Prairie

• 35% Researches, collects evidence, reviews records, and examines potential criminally prosecutable allegations through multiple agency, state, and federal systems to determine program compliance and identify fraud. Interacts and exchanges information with various internal and external stakeholders; coordinates with law enforcement organizations and other state and federal agencies; conducts subject, witness, and collateral interviews regarding suspected violators to meet stringent evidentiary standards;
  
  completes other evidence-gathering techniques as necessary to substantiate fraud; and coordinates complex investigations.
• 30% Coordinates, evaluates, summarizes, and documents investigative findings. Prepares records, correspondence, and complex investigative reports. Examines, investigates, and analyzes the client’s activities to ensure compliance with statutory standards and regulations. Reviews and researches the legal aspects of investigations and recommends action as appropriate. Provides information for subpoena drafting and serving. Prepares cases for presentation at hearing or in court. Testifies and presents evidence in formal hearings and court proceedings.
• 20% Calculates over payments across multiple programs with differing and intricate requirements that vary depending upon the services and circumstances of a particular case. Establishes intentional program violation over payment claims. Tracks adjudication and disposition actions, initiates restitution collection, and coordinates disqualifications, as applicable.
• 10% Maintains clear and thorough investigative documentation and implements well-organized electronic filing and documentation systems. Employs organizational techniques to manage a high volume of investigations at various stages simultaneously, including planning travel and coordinating field activities. Responds to inquiries, callbacks, and correspondence from principals and collaterals involved in an investigation, providing accurate and clear information and employing investigative interviewing techniques to obtain information relevant to the investigation.
• 5% Coordinates with BPI leadership to recommend and implement process improvements that increase efficiency and effectiveness of investigative activities and documentation. Adheres to confidentiality requirements and records retention schedules. May review samples of completed investigations to ensure the use of consistent and correct application of policy and promote quality. May monitor and report on investigative trends and statistics. May prepare and deliver training, assist with policy and procedure or job aid development and review, and provide input into and assist in testing automated system enhancements or fixes.
• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Current, Valid…