Client Data Specialist

Objectives

The role's primary responsibility is to be a part of the Revenue Cycle process team. Facilitating Richter's policies and procedures to maintain accurate census and payer demographics for successful billing for multiple client assignments.

• Performs maintenance and reconciliation of daily census
• Evaluates client demographics and payer set up reviews
• Communicates daily with clients to ensure retrieval of census reporting
• Reviews appropriate system dashboard and/or reports daily to reconcile census, past period adjustments, resident rates, and payer trees for proper set up (coinsurance, patient liability, etc.)
• Identifies, verifies, and resolves Insurance and authorizations required for timely billing within the appropriate systems
• Escalates census, demographics, and payer issues with management and client
• Research payer source, set up and contract information for client assignments as needed
• Enters ancillaries via data entry/import of Pharmacy, Lab, XRay, Oxygen and Medical Supplies
• Reconcile ancillary invoices to census, addressing discrepancies and ensuring appropriate charge capture
• Runs month end reporting for all revenue captured prior to month end close
• Manage Month End Task Tracker and Ancillary Tracker per facility on month end checklist
• Participates in daily team huddle and individual touchpoint with Associate Manager/Manager
• Performs other duties as assigned

• High School Diploma required, College degree preferred
• Three to Five years experience in client/patient Intake
• Must possess an extensive knowledge of payers and insurance companies
• Ability to understand demographics, ancillary reporting, and insurance payments
• Possesses strong organizational and follow up skills
• Strong critical thinking skills
• Possess a high degree of attention to detail and best practice as it relates to client data
• Possess basic computer literacy skills, including Microsoft Excel and Word
• Experience working within CRM and EHR software preferred but not required

• Must be able to remain in a stationary position for long periods of time, including neck rotation and sitting for long periods of time
• Constantly operates a computer and other office productivity machinery
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Must be able to lift 30 lbs.

All Richter employees agree to be bound by applicable company policies, including confidentiality, security, appropriate standards of conduct, etc., which are customary and standard across most companies for compliance and the assurance of a safe and productive work environment. This offer is contingent upon the successful completion of a background check and drug screening. Further details will be provided to you soon.