Assistant Store Manager

Assistant Store Manager – Big Yellow Self Storage (Twickenham)

Join Big Yellow Self Storage as an Assistant Store Manager and help drive store performance, team development, and exceptional customer service.

Role:
Assistant Store Manager /

Location:

Twickenham / Salary: £30,418 per annum (OTE £33,459) plus benefits.
Hours of work: 40 hours per week – 5/7 days, covering early and late shifts.

We offer:

• Competitive rates of pay reviewed annually
• Quarterly team bonuses averaging 10–12% (up to 25%)
• Additional day off for your birthday
• Holiday entitlement of 28 days, increasing with service
• Training and support for career development
• Great pension and sharesave schemes
• Social events throughout the year
• Family‑friendly policies – enhanced maternity, paternity, adoption packages
• Free on‑site parking
• Cycle to work scheme and gym discounts
• Vouchers for life events, birthdays, long‑service rewards
• Day off to volunteer for a charity partner
• Wellbeing support and employee assistance programme (EAP)

• Lead from the front and work shoulder to shoulder with your team
• Manage, recognise and reward your team whilst maximising store performance
• Identify potential to build a strong talent pipeline
• Support a positive working environment
• Own store financial contribution to drive sales and control costs
• Ensure high standards of customer service
• Maintain commercial awareness of competitors to improve performance
• Take responsibility for all store operations in the Store Manager’s absence, including cleanliness, health & safety, security, and administration
• Encourage a positive and flexible approach to daily management

Seniority level: Mid‑Senior level

Employment type: Full‑time

Sales, Customer Service, and Management – Retail Industry

Interested candidates can apply now. Referrals increase your chances of interviewing at Big Yellow Self Storage.