Employment Specialist – Trailblazer

Employment Specialist – Trailblazer

SO2

Fixed Team

Full-time

Community based - London Boroughs of Richmond and Wandsworth

A fantastic opportunity has risen in our Work Match Employment Delivery team to recruit a new team of Employment Specialists to deliver Trailblazer Life Reworked programme across the boroughs of Richmond and Wandsworth. This programme targets residents who are economically inactive and supports them in pursuing life goals and career aspirations. The new Trailblazer team will work alongside our Connect to Work team, sharing information and resources as there is an overlap with some client groups and referrers.

You will manage a caseload of participants, delivering person‑centred support aligned with their life goals and career aspirations. You will also work with referral partners to promote the benefits of employment and with health practitioners to offer holistic support. You will be enthusiastic and passionate about helping people overcome barriers to finding training opportunities, building confidence and securing meaningful employment that betters their health and lives.

The role promotes diversity and inclusion in the workplace by directly engaging with employers. This is a community‑based role that requires travel throughout the boroughs of Richmond and Wandsworth.

Work Match is recruiting a new team to deliver The Trailblazer Life Reworked programme in its second year of delivery. The programme provides residents with support, guidance and opportunities required to progress towards employment – from learning new skills and boosting confidence to finding a job. Trailblazer is distinct because it brings skills and employment support together in one place, working closely with local GPs, social prescribers, and community services to ensure residents can access the right support.

• Caseload management – providing personalised support to each participant.
• Performance and quality – following strict service delivery processes and working towards contractual targets and KPIs.
• Employer Engagement – approaching employers directly to seek vacancies, promote equality and inclusion, and discuss adjustments for participants.
• Record keeping – maintaining detailed casenotes, forms and plans, using our CRM and Microsoft apps extensively.
• Referral partners – promoting our service with referral partners and identifying individuals suitable for support.

• Knowledge and experience of supporting others to achieve life goals and employment outcomes.
• Outstanding communication skills for engaging with various client groups and businesses at all levels.
• Problem‑solving skills to help participants overcome barriers.
• Proficiency with IT systems and experience using Microsoft apps and CRM.
• Passion for making a positive impact on vulnerable people in a challenging yet rewarding environment.

15th March 2026

16th March 2026

23rd March 2026

Short Powerpoint presentation.

For an informal conversation about this role please contact David Man – Connect to Work – Strategic Lead @

Richmond & Wandsworth Better Service Partnership are committed to promoting equality, diversity and inclusion, and valuing the contributions of employees from a variety of backgrounds. We are proud to be a Disability Confident employer. If you require reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Some posts may be exempt under the Rehabilitation of Offenders Act 1974; appointment will be conditional upon satisfactory DBS checks.

We offer a wide range of benefits such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.