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Part-Time Customer Service Associate

Job in Tustin, Orange County, California, 92681, USA
Listing for: The UPS Store #0026
Full Time, Part Time position
Listed on 2025-12-01
Job specializations:
  • Retail
    Customer Service Rep, Retail Sales, Retail Associate/ Customer Service
Job Description & How to Apply Below

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Some of the perks of joining The UPS Store team
  • Part‑time position (20‑32 hours)
  • Day‑time retail hours 8:30am‑7:00pm
  • Flexible hours
  • Meal compensation
  • Monthly sales incentives in addition to base salary
JOB DESCRIPTION
  • Center Associates provide customer service to customers for all business services. The ideal candidate needs to be:
  • Prompt, reliable, and responsible
  • Weekend availability is a must
  • Strong computer skills and training in applications will be provided.
  • Able to operate independently and be self‑driven to complete tasks
  • Excellent written and verbal communication skills
  • Fluent English & Spanish speaking is a plus
  • Able to lift 50 pounds
  • The full-time and part‑time positions will be required to work at both of our locations in Tustin and Lake Forest.
RESPONSIBILITIES
  • Delivers outstanding customer service to walk‑in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
  • Able to lift 50+ pounds
  • Communicates effectively with customers
  • Prompt, reliable, and responsible
  • Available to work weekdays and weekends.
QUALIFICATIONS
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • High school diploma or GED required
BENEFITS
  • Medical Insurance
  • Flexible Schedule and Daytime hours
  • Uniforms Provided
  • Advancement Opportunities – ability to grow within the company
  • Monthly Sales Incentives
  • Company paid Notary and Live Scan / Fingerprinting certification
  • Retail Store day time hours 8:30am – 7:00pm
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Position Requirements
10+ Years work experience
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