Product Specialist

We are seeking a Product Specialist team member for the Content Operations department. This candidate will play a key function in the fast‑paced development, realization, and launch of the product vision and strategy. This would involve creating product part numbers, collecting accompanying data/assets and distributing these products across the proper channels. This Product Specialist will be partnering cross‑functionally with internal teams in Marketing, Product Line Management, Engineering, Tech Support, and Sales.

To be successful in this role, the candidate will be self‑motivated, energetic, organized, detail oriented, flexible, and have a passion for new technology.

• Learn and understand fiber optics, networking, and hardware concepts/technologies applicable to new product considerations
• Create part numbers for our multiple brands and business segments while maintaining a strict and consistent part numbering methodology/schema
• Use templated import sheets to create products along with their accompanying technical specifications in the content management and ERP systems
• Fulfill product creation requests from sales through Salesforce
• Ensure that the company's Content Management System (CMS) and Enterprise Resource Planning (ERP) systems have the correct and most updated information for our products
• Ensure all products for assigned product categories have all necessary content, such as digital assets, datasheets associated with them
• Ensure products for assigned product categories are set up correctly and completely at distribution
• Provide subject matter expertise to internal teams on the technical details of assigned product categories

• This job has no supervisory responsibilities.

• Extreme proficiency in MS Excel using functions, formulas and large datasets
• SQL experience preferred
• Keen understanding of data hierarchy and data integrity
• Experience using platforms such as a CMS, CRMs and ERP systems
• Understanding fiber optics technology would be a plus
• Ability to plan and prioritize workload daily
• Strong communication and collaboration skills
• Data gathering and data manipulation skills
• Knowledge of datacenter networking technology
• Bachelor's Degree (BA) from four‑year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience.
• Analytical - Synthesizes complex or diverse information;
  Collects and researches data;
  Uses intuition and experience to complement data;
  Designs workflows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem solving situations;
  Uses reason even when dealing with emotional topics.
• Quality - Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.
• Adaptability - Adapts to changes in the work environment;
  Manages competing demands;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected events.
• Innovation - Displays original thinking and creativity;
  Meets challenges with resourcefulness;
  Generates suggestions for improving work;
  Develops innovative approaches and ideas;
  Presents ideas and information in a manner that gets others' attention.

• Occasionally required to stand/walk/sit
• Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Occasionally work near moving mechanical parts
• While performing the duties of this job, the noise level in the work environment is usually quiet
• The employee must occasionally lift and /or move up to 25 pounds
• Specific vision abilities required by this job include:
  Close vision;
  Distance vision;
  Color vision;
  Depth perception and ability to adjust focus

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be…