Mortgage Loan Officer Team Lead

Active Link, Inc. is one of the fastest-growing mortgage companies in the country and we’re creating the best seat in the mortgage business!

Backed by decades of industry expertise and a bold vision, we’ve built a consumer-direct platform that empowers loan officers to win. Licensed in 30+ states, we offer a full suite of products including Conventional, FHA, VA, Non-QM, and more.

As a correspondent lender, we control the process from start to finish while delivering faster approvals, flexible underwriting, and exceptional pricing that helps our teams convert at a high level. And don’t just take our word for it, our reviews across every major platform say it all!

🔥 What You’ll Do (AKA How You’ll Win Every Day)

• Lead by example while handling a high volume of inbound, motivated borrower calls
• Convert leads into applications and applications into funded loans
• Own and maintain a clean, compliant, high-performing pipeline in a fast-paced call center
• Partner closely with processing, underwriting, and closing to keep turn times tight and deals moving
• Mentor, coach, and develop Loan Officers in a high-volume production environment
• Lead onboarding and ongoing training around call flow, objection handling, product knowledge, compliance, and systems
• Monitor calls, review pipelines, and coach performance to maximize conversion and quality
• Track and reinforce key metrics: contact rate, application rate, pull-through, cycle time, and funding volume
• Set the tone for accountability, consistency, and best practices across the team
• Uphold professionalism, compliance, and a customer-first mindset

🧠 What Makes You a Great Fit

• Active NMLS Mortgage Loan Originator license
• Proven success in a high-volume inbound call center
• Demonstrated ability to coach, mentor, and train Loan Officers
• Strong command of call metrics, conversion optimization, and pipeline management
• Ability to balance personal production with leadership responsibilities
• Confident, data-driven communicator who thrives on performance
• Collaborative leader who excels in structured, fast-paced environments
• Solid understanding of FNMA guidelines, underwriting, processing, and escrow
• Strong negotiation skills paired with exceptional customer service
• Comfortable using mortgage and financial software tools
• Sharp analytical skills with accurate credit analysis and calculations
• Highly organized with strong data entry and document management skills

You’ll lead a passionate, driven team committed to delivering outstanding financial solutions while building your own career in an environment rooted in integrity, teamwork, and excellence.

If you’re energized by leadership, motivated by results, and ready to sit in the best seat in the mortgage business, we’d love to talk!