Account Manager, Ingredients

About Niagen Bioscience

Niagen Bioscience (NASDAQ:

NAGE), formerly Chroma Dex, Inc., is a global bioscience company uncovering the potential of NAD+ with precision science. Backed by 25 years of research and innovation, our team discovers, develops, and creates solutions to help people Age Better®.

Our flagship ingredient, Niagen®, is one of the world's most extensively researched NAD+ precursors, backed by 35+ published, peer-reviewed human clinical studies and 300+ global research partnerships with leading institutions. Our brands are Tru Niagen®, a daily supplement proven to increase NAD+ levels, and Niagen® Plus, offering pharmaceutical‑grade IV and injectable therapies.

As pioneers in NAD+ technology, Niagen Bioscience sets the gold standard in scientific rigor. We operate from three strategic locations in California and Colorado, positioning us at the forefront of the rapidly growing healthy‑aging industry.

We enjoy working with like‑minded people who embody “C.H.E.” and share our passion for health, wellness, discovery, and innovation. In our collaborative environment, employees quickly adapt to different situations, bringing:

• Character – A positive attitude, commitment to success, and strong ethics.
• Horsepower – Good judgment, creative problem‑solving, and a strong work ethic.
• Experience – Functional knowledge and skills to perform efficiently.

A competitive salary, affordable health benefits, company sponsored life insurance, wellness initiatives, retirement savings with company match, paid time off, career growth opportunities and a flexible/hybrid work environment.

The Account Manager, Ingredients plays a key role in supporting our B2B customers and distributors, ensuring seamless execution across sales, logistics, and finance. This role manages day‑to‑day account operations, including order processing, trade spend tracking, and customer onboarding. With a strong foundation in ingredient sales and account coordination, the Account Manager builds trusted customer relationships, strengthens distributor partnerships, and contributes directly to revenue growth initiatives.

Acting as the central link between Finance, Marketing, Logistics, and Business Development, this role offers the opportunity to develop advanced account management skills while ensuring that every ingredient solution is delivered with precision, timeliness, and excellence.

• Order & Payment Management:
• Manage all ingredient purchase orders from receipt through fulfillment, ensuring accuracy in quantities, pricing, and Incoterms.
• Issue pro forma invoices and ensure order terms align with executed supply agreements.

• Collaborate with logistics and supply chain teams to align shipments with customer payment schedules and forecasted timelines.
• Investigate and resolve discrepancies related to pricing, payments, or delivery, partnering with finance and legal as needed.
• Provide regular reporting on open orders, payment status, and forecasted receivables to business development and finance leadership.

• Partnership Management:
• Serve as the primary point of contact for distributors and ingredient customers, ensuring clear communication and seamless collaboration.
• Build and strengthen long‑term relationships through responsiveness and proactive support.
• Own the full sales cycle from prospecting to close, including outreach, discovery, solution presentation, negotiation, and contracting.
• Ensure all partners adhere to contractual terms, quality standards, labeling regulations, and brand guidelines.
• Provide partners with updated product training, regulatory guidance, and science and marketing assets to enhance sell‑in and sell‑through.
• Develop am,nd execute joint business plans with distributors, aligning sales targets, marketing initiatives, and growth strategies.
• Develop trusted advisor relationships at multiple levels within partner organizations (sales, finance, operations).
• Collaborate with customers to improve forecasting accuracy and ensure alignment with internal supply chain planning.
• Prepare account performance updates for leadership, highlighting risks, opportunities, and key…