Customer Service Representative​/Admin

Company Overview

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. Established in 1908, RGI is recognized as the largest privately held aggregate producer in the United States.

Customer Service Representative I / Admin Support I – Red Bay Quarry, Red Bay, Alabama

Position reports to the Area Controller. Successful candidate will have a strong work ethic, intuitive problem‑solving skills, and drive to meet organizational needs.

• Wages start at $21.00, based on verifiable experience.
• Full‑time / Permanent
• Must be flexible to support Tuscumbia and Red Bay locations.
• Weekend work may be required.
• Overtime available along with extensive medical and retirement benefits.

• Manage front desk and greet visitors.
• Provide friendly, professional, and thorough customer service.
• Become an iProcurement Super User.
• Take and input customer orders.
• Dispatch products and material for delivery.
• Enter requisitions for purchase orders.
• Process incoming invoices from vendors.
• Promote team atmosphere at location and across the division.
• Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
• Assist sales staff with customer service responsibilities.
• Order and maintain inventory for office and safety supplies.
• May be called upon at the discretion of Managers to perform other duties.

• High school diploma required.
• Prior experience with accounts payable, general accounting, and billing related tasks – preferred.
• Proficiency with Microsoft Office applications.
• Excellent customer service skills.
• Detail‑oriented with a high degree of accuracy and ability to multi‑task.

• Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
• Group Life and Accident & Dismemberment insurance.
• 401(k) retirement plan with company contribution and match at one year of service.
• Short‑ and Long‑Term Disability.
• Paid Holidays, including Christmas shutdown.
• Paid vacation available after a 180‑day probationary period, accrued based on years of service.
• Annual performance‑based merit increases.
• Career growth/advancement opportunities.

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

All applications are accepted online at .