Respiratory Care Team Leader

Overview

The Team Leader functions as the clinical leader with responsibility for staff supervision, timeliness of procedures, patient safety, efficient resource utilization, mentoring of unit staff, especially recent hires, shift assignments and overall quality of care delivered. The Team Leader plans, coordinates, and directs quality, compassionate care by maintaining standards of professional practice and creating positive therapeutic relationships with patients/families. The Team Leader, under the supervision of the Director, provides and coordinates in-services and continuing education programs for the clinical staff when indicated.

Participates in PI activities, collects data to assess employee performance and participates in staff evaluation process. The Team Leader must be available to work weekends and holidays as per unit needs. Shifts may include 12 hour and/or 8-hour shift patterns with the goal of providing ongoing Team Leader support each day of the week.

The Team Leader is responsible for the following leadership and management duties:

• Assists with interviews, selection, and employee retention
• Ensures orientation and training for employees
• Manages performance
• Assists with progressive discipline up to termination
• Manages front line operations of area of accountability related to meeting/exceeding department goals, DCH Values, DCH Mission and Vision
• Coordinates unit activities and provides leadership for unit staffing and patient assignments
• Serves as a clinical resource for staff especially for new employees and during complex patient care situations
• Promotes efficient patient care including timely completion of procedures
• Encourages a safe environment by promoting adherence to established protocols, policies and procedures
• Effectively implements current techniques and/or programs to improve patient care processes
• Responds and provides direction during crisis and emergency situations
• Ensures care is delivered appropriately by orienting staff in accordance with standards of practice, review of clinical record for appropriate documentation, and review of documentation of appropriate orders during use of department protocols. Leads staff huddles to communicate important, "just in time" information to all staff on duty
• Regularly rounds on patients, physicians, and employees with focus on clinical safety, quality compliance, patient experience, satisfaction, physician and employee satisfaction and staff performance
• Rounds with physicians
• Provides direct patient care when needed
• Maintains records related to orientation, in-service and unit competency assessments
• Adheres to productivity, revenue, and expense goals
• Assures compliance with policies and procedures
• Displays sound judgment and critical thinking skills in areas of decision making and problem solving
• Assesses, plans, implements, and evaluates programs for in-service and orientation
• Participates in PI programs
• Responsible for assessing and meeting own professional education needs
• Maintains effective interdepartmental relationships by working with other leaders and departments to define and work toward common goals
• Assures compliance with various quality standards and regulatory agency requirements (The Joint Commission, CMS, AARC Clinical Practice Guidelines, PI Process, Value-Based Purchasing, Structural Indicators, and etc.)
• Directs activities toward support of DCH Mission and achievement of department and unit goals and objectives
• Maintains exemplary attendance and availability to department need and rotates management duty including guidance call
• Communicates information verbally and in writing to appropriate persons
• Regularly prepares and presents staffing and outcome metrics with action plans
• Consistently demonstrates the ability to utilize clinical data from Order Management and Clinical Review
• Demonstrates knowledge of documentation and downtime procedures
• Observes and practices DCH policy concerning patient confidentiality including on-line information and the Medical Record on file
• Performs initial and annual competency per job class
• Maintains performance, patient and employee satisfaction and financial standards as outlines in the performance evaluation
• Must coordinate uses of EHR and apply use of software programs by DCH system
• Participates in on-call rotation
• Demonstrate leadership skills
• Requires decision making that will affect others
• Responsible to achieve outcomes
• Must be able to communicate clearly and accurately
• Ability to delegate to team members and students
• Must be able to receive delegation
• Address conflict and stressful situations
• Communicate with different personalities and engage in face to face discussion
• Dealing with unpleasant or verbally/physically aggressive personalities
• Must be able to use electronic mail, telephone and texting
• Must be able to work in groups
• Must be able to perform structured and unstructured work
• Must be meet time pressure and timelines
• Includes possible exposure to human body fluids, disease, infection, lab chemicals and…