MI Residential Coordinator

Competencies

• Proven ability to work as a team with physicians to coordinate care, asking pertinent questions that are required to manage psychiatric and medical care. Ability to coordinate a program that emphasizes both aspects as equally important in the recovery of the consumer.
• Proven ability to work with other healthcare or community agencies to coordinate all aspects of the consumer's continuum of care, focusing on medical as well as psychiatric needs.
• Proven ability to educate staff and consumers about medications and medical conditions that often present themselves in intensive psychiatric settings.
• Proven ability to assess consumers and distinguish whether presenting symptoms are psychiatric or possibly a psychiatric presentation of medical concerns that require intervention.
• In-depth knowledge of medications: medical – purpose for usage, administration details, possible complications, side effects, interactions; psychotropic – purpose for usage, administration details, possible complications, side effects, interactions.
• In-depth knowledge of physiological responses to medical illnesses and treatment and psychiatric illnesses and treatment.
• Proven superior psychotherapeutic skills.
• Excellent ability to work with other program coordinators in a cooperative, supportive manner.
• Must possess effective understanding of training techniques used with the SMI population.
• Must possess excellent verbal and written communication skills.
• Must be able to organize and prioritize a variety of tasks.
• Must possess excellent ability to comprehend and maintain program standards.
• Must be able to effectively manage, organize and schedule staff to ensure a successful residential program and services.
• Must be knowledgeable of cultural diversity.
• Ability to develop and implement a comprehensive treatment plan and ensure implementation.

• Establish staffing guidelines and maintain staffing levels for each program in a timely manner.
• Assist with the screening of consumers coming into the program.
• Collect documentation making sure that documentation supports all billing. Monitor care provided to identify the medical necessity.
• Coordinate rehab program within each program with goals for attaining independent living.
• Establish productivity guidelines for each staff in each program.
• Work with other coordinators to maintain movement through the program, recognizing progressive movement toward independence.
• Work with Residential Manager to establish program descriptions.
• Provide supervision of program staff and coordinate staff schedules.
• Provide education of staff and consumers in infection control, safety, consumer rights, etc. Ensure that all staff within the programs receive adequate clinical training to provide safe and effective care.
• Maintain courteous and respectful attitudes towards consumers, visitors and co-workers.
• Implement all residential guidelines.
• Complete time sheets.
• Conduct staff meetings twice per month.
• Be on-call to staff to handle staffing, clinical or facility issues.
• Monitor documentation for the clinical program to ensure that admission, assessments, treatment plans/reviews, BLS notes, bi-weekly notes, etc. are completed appropriately.
• Constant supervision of residential programs to monitor staff interactions with individuals to ensure quality care is provided. Retrain and enforce disciplinary action when needed.
• Promote and maintain a safe environment for consumers, documenting routine monthly safety checks.
• Attend in-service trainings and staff meetings as required.
• Provide accurate documentation of billable time and service reports in a timely manner.
• Maintain and support open communication with supervisor.
• Provide collaboration and consultation to community agencies as needed.
• Practice efficient time management skills.
• Complete monthly administrative reports as required (requisitions, on-call, residential report, meals, etc.).
• Ensure the upkeep of the facilities is maintained.
• Devote 40 hours per week to the completion of duties as outlined in the job description. More than 40 hours of work per week may be required to meet job responsibilities and deadlines.
• Work with HR on all staffing and employee disciplinary issues. Monitor absenteeism incidences or performance problems and implement disciplinary actions in collaboration with HR.
• Ensure that all safety, fire prevention and other procedures are followed by consumers at all times.
• Ensure that all assigned duties are implemented according to IRBH and DMH policies and procedures.
• Maintain communication and awareness of current events by reading memos, e-mails, bulletin boards, and communication logs and respond in a timely manner.
• Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
• Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and…