Pharmacy Business Manager

Overview

The Business Manager Pharmacy Services is responsible for the management and oversight of financial and business operations across DCH pharmacy services. This position will focus on financial performance and system-wide pharmacy initiatives designed to impact operations and financial performance at both the system and site level. Duties will include evaluating, developing, and implementing policies, procedures, and standards for clinical and non-clinical operations to promote operational excellence and financial stability of each acute care pharmacy department.

This position will be responsible for financial oversight of all operational areas within the system pharmacy including labor management, purchasing, contract compliance, contracting, 340B, and inventory management. The Business Manager will report directly to the Corporate Director of Pharmacy services and will coordinate with Pharmacy Managers at each DCH System Pharmacy - regularly and frequently communicating the status of services and the methods, procedures and personnel by which targets, goals and objectives are being attained.

Incumbent proceeds at his/her own discretion in areas of defined responsibility, within the limits established by the Corporate Director of Pharmacy Services and DCH System policy in making routine decisions on matters having direct bearing on areas of responsibility and obtaining approval for deviations from established objectives, policies and non-routine situations As a member of the pharmacy management team, Business Manager - Pharmacy Services participates in the planning, development, implementation, and coordination of financial, purchasing, and operational initiatives.

• Compliance -
• Accounting Compliance: reviews interdepartmental charges to balance issues and receipts, facilitates the monthly close by assisting finance in matching invoices with receipts
• Business Process Outsourcing
  : oversees 3rd party re-packager (particularly with respect to turnaround times and label/barcode compliance), directs the production activities of 3rd party compounders, participates in and on occasion advises the Corporate Director of Pharmacy on make vs. buy decisions
• 340B Program: collaborate with the 340B Pharmacy Team and compliance for inventory compliance with the 340B Program’s requirements and guidelines. Provide data, information and reports to assist the 340B Team with purchasing optimization related to the Program.
• DSCSA: overseeing DSCSA compliance and work with Pharmacy department stakeholders to ensure all DSCSA requirements and guidelines are in place. Reconciles Borrow/Loan exchanges with non-DCH pharmacies, liaises with manufacturers to stay current with respect to drug supply availability
• Vendor Management
  : oversees contract compliance, optimizes GPO contracting resources, monitors vendor performance and product and label quality
• Inventory and Purchasing
• Inventory Optimization
  : initiates branded-to-generic conversions, controls the non-formulary ordering/purchasing/receiving process, sets par levels
• Receiving: resolves invoicing/pricing errors that necessitate credits and/or re-bills, supervises the matching of purchase orders with packing slips, escalates packing slip/purchase order mismatches with distributors and manufacturers.
• Inventory Integrity
  : via Pharmacy Informatics initiates requests for commodity numbers, oversees monthly cycle counts in the central pharmacy carousels and the main campus and off-campus outpatient pharmacies, schedules and supervises the annual inventory
• Issues and Transfers: collaborates with DCH Hospital Supply Chain and DCH Transportation to ensure medication and supply orders reach main campus outpatient and off-campus outpatient cost centers on time and complete
• Recalls
  : supervises the drug recall process (specifically: monitors alerts, prompts action by the accountable parties, tracks escalation online, policies closure)
• Waste Management/Reverse Distribution/Hazardous Medications: oversees the central pharmacy’s waste capture infrastructure and supervises waste capture methodologies off-campus, coordinates reverse distribution of captured waste through…