Food Safety & Quality Product Design Ice Cream Manager

Job Location:

Alba Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world.

The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey  diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

As the Food Safety & Quality Product Design Ice Cream Manager, you will play a central role in supporting the development of new ice cream products from a Food Safety & Quality (FSQ) perspective. Your mission is to ensure that FSQ principles are embedded into every stage of the product development process — from concept to launch — by designing and updating product specifications that are clear, actionable, and aligned across the global value chain.

You will act as a key point of contact between FSQ and other core functions such as R&D, Marketing, and the Global Brand Soremartec team, facilitating product innovation while safeguarding compliance and quality standards. The scope of the role is global, covering branded products as well as integration support for other industrial portfolios.

Main Responsibilities:

Write and maintain FSQ product specifications for the ice cream category, setting out the rules that production plants and partners must follow to meet our standards across the value chain.

Lead continuous improvement of these specifications by integrating data from field operations, plant audits, and consumer feedback, and by actively engaging with Group FSQ Industrial & Supply.

Support all stages of the product innovation pipeline, working closely with Technical Category R&D (DTC – Direzione Tecnica di Categoria) and other stakeholders to ensure FSQ criteria are integrated from the beginning of development.

Manage exceptions to specifications in case of recipe or process variations, and act as a global point of contact in the event of non-conformities or incidents.

Participate in key governance meetings to ensure that FSQ perspectives are fully embedded in strategic decisions.

Lead development and management of KPIs and FSQ dashboards, providing insights at both the category and product levels.

Coach and guide direct reports, promoting FSQ awareness, capability-building, and safe working practices across teams.

Who we are looking for:

Strong technical foundation built through studies and a Master’s Degree in food science, food technology, chemistry, or biology, with significant expertise in food safety, R&D, and industrial production.

Deep understanding of ice cream products, their processes and risks, and ability to translate knowledge into precise, actionable FSQ specifications.

Extensive experience in the food industry, ready to manage complexity and lead with confidence.

Comfortable interacting with diverse stakeholders, balancing innovation with compliance.

Proactive mindset, strong organizational skills, and collaborative approach that aligns global teams around shared standards.

Managerial experience to lead and develop others, navigating change in transformation and integration projects.

Fluent English and openness to international mobility, available to travel globally.

Ready to shape the future of Food Safety & Quality in one of the most beloved product categories? Apply now and help us bring safe, high-quality innovation to every scoop.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.
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