General Mechanic​/Service Shop Technician - Construction Equipment

Join to apply for the General Mechanic/ Service Shop Technician - Construction Equipment role at Thompson Machinery
.

Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go‑to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

The General Mechanic/Service Shop Technician position is responsible for set up, repair, service, diagnostics, preventive maintenance, and installation of replacement parts on Caterpillar diesel powered construction equipment. This is a skilled technician position working largely independently or with guidance from service mentors. The General Mechanic/Service Shop Technician reports to a Service Shop Manager and serves customers located in company service shops.

• The General Mechanic/Service Shop Technician should be able to read and interpret technical instruction, service and safety manuals, company policies and procedures.
• Works with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams; and demonstrates proficiency in the use of test equipment.
• The position is responsible for high quality repair service on equipment and engines, responding to customer needs in a positive, safe, and timely manner, and ensuring maximum value for work performed.

• Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred. High school diploma or equivalent required.
• Two or more years of previous hands‑on equipment and/or engine experience, diagnostics and troubleshooting experience working diesel powered construction equipment or truck engines.
• Able to work standard five‑day work schedules, including daily overtime, and occasional weekend hours as required.
• Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches.
• Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrates a sense of urgency and self‑initiative, and the personal drive to be successful.
• Excellent communication skills.
• Demonstrate technical knowledge of construction equipment and/or engine mechanical failures.
• Demonstrated analytical problem‑solving skills.
• Possess and maintain a current, valid state driver’s license. CDL may be required for some field positions.

• Various medical plan options, including a no‑cost option.
• Vision and dental insurance.
• Employer‑paid short‑term and long‑term disability insurance.
• Employer‑paid basic life insurance.
• 401k matching.
• Profit Sharing.
• 8 paid holidays annually.
• Initially up to 15 days of Paid Time Off annually with increase after five years of service.
• Employee Assistance Program (EAP).

• Competitive pay.
• Exposure to world‑class CAT training and development.
• Tuition Reimbursement.
• Tool Purchase Assistance to buy high‑quality tools at deep discounts.
• Annual stipend toward the purchase of work boots.
• Company Incentive Bonus Program.
• Paid Veteran holiday annually to all service members.
• Training and Development programs.
• Work uniforms and professional cleaning services.
• Financial Wellness programs.

Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer:
Minorities/Women/Veterans/Disabled.