Assistant Nurse Manager, NICU

We believe a career is more than just a career — it’s a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

The Assistant Nurse Manager at North Mississippi Health Services (NMMC‑Tupelo) plays a critical leadership role, overseeing daily clinical operations in the nursing unit. They exhibit effective leadership skills, ensure high-quality patient care, and maintain compliance with regulatory standards. Additionally, the role involves managing staffing levels, supporting staff development, implementing performance improvement projects, and maintaining positive customer relations in a dynamic healthcare environment.

As a manager of people, this role is responsible for supervising a team and optimizing operations within a designated department or area, ensuring productivity and effective team management.

• Action oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer focus – Building strong customer relationships and delivering customer‑centric solutions.
• Communicates effectively – Developing and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
• Optimizes work processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Builds effective teams – Building strong‑identity teams that apply their diverse skills and perspectives to achieve common goals.
• Develops talent – Developing people to meet both their career goals and the organization’s goals.
• Ensures accountability – Holding self and others accountable to meet commitments.

• Coordinate and oversee daily clinical operations for a nursing unit; ensure staffing levels and coverage are adequate to meet patient care and regulatory requirements.
• Serve as educator, trainer, mentor and lead for nursing staff.
• Assist Nurse Manager with performance evaluations and maintain systems to provide regular feedback and evaluation for employees (90‑day performance evaluations, mid‑year coaching sessions, year‑end performance evaluations).
• Work closely with nursing leadership and ancillary departments to maintain a positive patient and family‑centered care environment within NMHS and its affiliates.
• Work alongside clinical nurse educator to coordinate, schedule and assist in educational classes and other training needs related to staff development.
• 24‑hour accountability for supervising and evaluating work performance in terms of patient care, unit relations, and efficiency of service; making decisions that require expert clinical judgment.
• Monitor clinical practice, expense control, DNV readiness and facilities professional appearance.
• Oversee and approve inventory management, supply orders in accordance with system policy and procedures within limits of authority.
• Coordinate and promote staff development, quality services and mandatory in‑services.

• Assist clinical nurse educator in performing chart audits and meet with employees individually to coach for improvement and continuously monitor staff.
• Assist in assessment, planning, implementation, monitoring, evaluation, and reporting of performance improvement projects.

• Act as a liaison between staff and other disciplines to assist in problem solving and transferring information to improve patient care.
• Act as a clinical resource for staff in assigned areas.

• Create and maintain good rapport within Nursing Services, ancillary departments, affiliates and other health services.
• Maintain communication with multidisciplinary team members to provide holistic care to patient.
• Maintain availability to staff even after typical work hours and be available as needed 24 hours/day.

• Maintain and review educational records of assigned floor employees (orientation competency, initial competencies, annual review, and…