Team Leader, Healthcare

Responsibilities

• Performs specific cleaning duties of assigned areas in accordance with Standard Operating Procedures of the Environmental Services Department
• Performs job duties as assigned while demonstrating willingness, ability, and team spirit to provide optimal customer satisfaction.
• Assists with orientation/in-service and attends, demonstrates, and participates in required in-services, performance improvement activities (including EXCEL), and other educational programs
• Provides training in all facets of cleaning to new employees and motivates other employees where needed or requested by supervisory personnel.
• Assists management team oversee the responsibilities of the Environmental Services Department
• Assists with managing the Teletracking bed board and assigned beds as needed
• Assists with managing a shift as needed
• Assists with huddles/starting/ending a shift as needed
• Assists with Surfacide cleans as needed

• Never say “That’s not my job:” improve everything I do
• Work with co-workers of every department to make NMHS better for the patients and their families
• If you see a spill or trash, take ownership of it and clean it up
• Work as a team with EVS to ensure that every area is cleaned at a high level daily

• Complete daily/weekly detail sheets
• Log in/out of Teletracking with pager number
• Log in/out of Teletracking for lunch/break

• Ensures excellent customer service
• Responds to management and internal departments in a timely manner
• Locate and define new process improvement opportunities
• Provides support to co-workers and other departments as required/requested
• Follow AIDET and High Profile Cleaning during every patient cleaning interaction

• Ensure that supplies are used appropriately at all times.

• Adheres to NMHS behavioral standards
• Adheres to NMHS/NMMC Policies/Procedures/Guidelines
• Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statues
• Adheres to all HIPAA regulations

• High School Diploma, GED or Equivalent; required
• EVS experience; preferred
• Customer service experience; preferred
• Chemical/SDS knowledge; preferred
• Excellent organizational and communication (verbal and written) skills; preferred
• Excellent interpersonal skills; preferred
• Good initiative and time management skills; preferred
• Must complete EVS related training during initial training and annually thereafter
• Must complete hospital based training annually as assigned