Inside Sales Engineer

Job Overview

Work with the team to engage with sales prospects, understand and assess customer requirements, prepare and present product demonstrations of BS&B® products, and address technical questions that arise throughout the sales process. The Inside Sales Engineer (ISE) should be a confident written and verbal communicator regarding the BS&B® product offering and associated technical matters, and feel comfortable working closely with our product, support, engineering, and sales teams.

• Assist in the selection of the appropriate technical solution for a given application.
• Manage inquiries from representatives/distributors and customers in the United States, generate quotations from a price list within the customer specified time frame, and obtain discount authorizations for all enquiries including re‑orders before quoting.
• Work with engineering to generate special pricing where required.
• Using in‑house database, catalogue daily activities, record customer information, and log competitor activities regarding distribution channels, pricing and general market analysis.
• Provision of support to Class Managers, including the provision of regular reports on inside sales activities for their territories.
• Provision of a premium delivery service to customers.
• Provide material support in all aspects to the representative/distributor territories assigned to them.
• Follow and adhere to ISO 9001‑2015 procedures.
• Support and monitor all quality audit requirements.
• Support the order processing team as required.

Performs other duties as assigned.

• Education: A bachelor's degree in Engineering (Mechanical or Chemical), or other technical discipline.
• Experience: Two (2) to Seven (7) years of experience in sales support or a similar combination of education and experience. Desirable: experience within the rupture disk manufacturing or pressure relief devices industry.
• Language(s): Fluent in English and Spanish.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Engineering and Sales
• Industries:
  Industrial Machinery Manufacturing and Manufacturing

• Medical insurance
• Vision insurance
• 401(k)
• Tuition assistance
• Disability insurance