Member Specialist

Sam's Club -  - Responsibilities:
Maintain area per policies by handling returns; zoning the area; organizing merchandise; identifying shrink and damages.;
Provide member service at exits: reviewing member receipts; acknowledging members; identifying member needs; assisting with purchasing decisions and locating merchandise.;
Maintain self-checkout area; resolve member issues; promote products and services; provide guidance on self-service technology; process purchases; assist with payments, returns, refunds, and exchanges per policies.;
Assist with securing assets by observing potential criminal activity; maintain paperwork and logs; execute emergency procedures; ensure safety compliance.;
Assist with training Member Frontline Service associates on processes; deliver program rollout training; provide continuous learning and process improvement opportunities.