Golf Technician and Merchandiser

Overview

Description Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

• Be knowledgeable to answer questions concerning location, price, and use of merchandise
• Stock shelves, counters, or tables with merchandise
• Carefully follow instructions per specific requests of the customer, while maintaining safety requirements
• Service & Repair of golf clubs including re-shafting, club extensions, regripping, cut downs/tipping
• Loft/lie adjustments, club stamping
• Use tools and equipment such as a torch, grinder, and saw, safely to meet Scheels expectations
• Fit Golf Clubs per Scheels and vendor expectations
• Attend and attain certifications from Master Fitting School
• Be able to read and interpret launch monitor numbers
• Communicate professionally with customers, vendors, and Scheels associates
• Communicate the process of repair and suggestions for ongoing maintenance
• Maintain an orderly and exceptionally clean appearance of personal workspace, golf tech bench, fitting bays, back stock space, and surrounding areas
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
• Attend sales and product knowledge training meetings when required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Unload product from freight. Tag, fold, hang and price merchandise to be put out on the sales floor or in back stock
• Restock merchandise on sales floor and bring product to the floor for display
• Assist customers and salespeople with retrieving and loading purchased product
• Maintain orderly appearance of personal work space and surrounding areas. General cleaning and organization around the store and back stock areas
• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s
• Ability to read and comprehend instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other associates of the organization
• Ability to be organized, multi-task and maintain all aspects of a support role
• Ability to work independently and with the team
• Exercise judgment and tact and be able to effectively work with all levels within the organization
• Strong oral/written communication and presentation skills to communicate effectively and in a timely manner
• Ability to apply basic understanding to carry out instructions furnished in written, oral, or diagram
• Demonstrates attention to detail
• Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels’ policies and procedures
• Willing to do other tasks as assigned by the leadership team and Support Leads
• Work assigned schedule; may include varied hours, evenings, weekends and holidays

Compensation for this position starts at $17.00 per hour.

• Customer Service
  • Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”.

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and…