Quality Control Supervisor EQCSVA

ESSENTIAL DUTIES AND RESPONSIBILITIES
Leadership & Supervision

• Operate with a high degree of independence and professional judgment, making sound and timely decisions, thoroughly researching and evaluating quality issues, and taking ownership of outcomes.
• Lead and direct Quality Control personnel, ensuring responsibilities are clearly understood, effectively executed, and supported with appropriate resources, tools, training, and guidance.
• Conduct performance evaluations, coaching, mentoring, corrective action, and disciplinary actions for direct reports in accordance with the Talent Management Process (TMP) guidelines.
• Maintain an active and visible presence on the production floor to reinforce quality expectations and support Manufacturing operations.
• Provide quality-related leadership and guidance across all phases of product realization, ensuring requirements are consistently understood and applied.

• Ensure QC personnel are trained, qualified, and competent for their assigned responsibilities in accordance with OSI-Tulsa’s QMS requirements.
• Coordinate, track, and verify completion of required training and competency assessments.

• Oversee inspection activities to ensure products meet defined customer, product, and internal quality requirements.
• Provide direction and technical guidance to QC personnel performing dimensional, visual, and functional inspections.
• Occasionally assist with inspection activities to support operations, address escalations, or maintain workflow continuity.

• Develop, maintain, and improve QC-specific procedures, work instructions, inspection standards, and related documentation governing Quality Control activities.
• Ensure QC documentation is current, controlled, effectively implemented, and consistently followed.

• Oversee the initiation, tracking, and closure of nonconformance reports using NCP Web.
• Ensure nonconforming material is properly identified, segregated, documented, and dispositioned.
• Participate in Material Review Board (MRB) activities as required and ensure dispositions and actions are communicated and implemented.
• Review and trend nonconformance data to identify recurring issues, process weaknesses, and improvement opportunities, escalating concerns as appropriate.

• Ensure inspection, measurement, and test equipment are controlled, maintained, and calibrated in accordance with OSI-Tulsa’s QMS requirements.
• Ensure calibration activities are planned, documented, and monitored for compliance.

• Prepare and provide routine operational quality reports, metrics, and status updates.
• Communicate quality issues, risks, and trends to appropriate stakeholders in a timely manner.
• Conduct QC team meetings to communicate priorities and reinforce quality and safety expectations.

• Collaborate with Manufacturing and other functions to align inspection activities with production schedules and operational needs.
• Support containment, investigation, and resolution of quality issues impacting production or customers.

• Ensure QC personnel comply with applicable safety policies, procedures, and requirements.
• Promote a culture of safety, quality, accountability, and compliance within QC operations.

• Perform other duties assigned to support Quality Control operations and organizational objectives.

• Strong leadership and supervisory skills with the ability to hold employees accountable while fostering teamwork and engagement.
• Solid understanding of Quality Control principles in a manufacturing environment.
• Ability to interpret drawings, specifications, inspection criteria, and customer requirements.
• Working knowledge of measurement systems, inspection techniques, and nonconformance management.
• Strong problem-solving and decision-making skills.
• Effective verbal and written communication skills.
• Ability to analyze data, identify trends, and support continuous improvement efforts.
• Ability to prioritize, plan, and manage multiple activities simultaneously.

• High School diploma or equivalent required.
• Minimum of 5 years of manufacturing quality experience, including supervisory or lead responsibilities.
• Experience in high-volume manufacturing environments preferred.
• Familiarity with rubber and/or composite material manufacturing preferred.
• Working knowledge of GD&T preferred.
• Proficiency with quality-related software systems and reporting tools.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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