Member Integration Specialist

Description

Tulsa Remote, LLC is an initiative of the George Kaiser Family Foundation designed to enhance Tulsa's talented and successful workforce by bringing diverse, bright, and driven new individuals to the city. Participants in the Tulsa Remote program are integrated into the community through various collaborations and networking opportunities with the ultimate goal of retaining them in the Tulsa area for the long term.

The Tulsa Remote program and community have experienced a high level of success and the program is rapidly expanding.

Tulsa Remote is one of the Programs within Experience Tulsa, a portfolio of programs and teams working to showcase the unique past, present, and exciting future of Tulsa in an inclusive, high-touch, and comprehensive manner to assist in generating vibrant growth. We do this through speaking loudly and proudly about all that Tulsa has to offer while offering meaningful community-building opportunities for newcomers and long-time Tulsans, alike.

In addition to Tulsa Remote, the other programs under the Experience Tulsa umbrella include in Tulsa, Tulsa Service Year, and Campus Tulsa, and are all economic development initiatives supported by the George Kaiser Family Foundation. Over the next few years, we hope to support other key community partners in building up Tulsa to be the most welcoming place for newcomers, while increasing social capital, community-building, and networking opportunities for all Tulsans.

As a Member Integration Specialist, you'll be a vital part of the Member & Alumni Experience team, dedicated to keeping members engaged and supporting their integration into the Tulsa community from orientation to a 12‑month commitment in the program with the goal of retaining them beyond their 1st year. In this role, you’ll collaborate with program participants and a variety of local partners and organizations to ensure members have the resources they need to achieve their personal and professional goals.

Your skills in listening, engaging, sharing resources, and connecting with a diverse group of people will be essential to your success.

• Foster Member Engagement: Assist in fostering member engagement with the city by understanding and aligning with Tulsa Remote’s mission and Tulsa's unique offerings.

• Member Case Management: Manage and verify records for a caseload of members, tracking program status, individual needs, and engagement activities via Salesforce.
• Community Integration Support: Conduct regular 1:1 or group check‑ins with members to develop and support integration plans, assisting them in achieving personal and professional goals.
• Resource Management: Contribute to the list of resources and community collaborators; create referrals to local organizations and leaders that support member interests.
• Data Management: Accurately record and update member data and notes in Salesforce, ensuring reliable information for tracking and support.
• Small‑Scale Meeting Coordination: Execute small group gatherings focused on community building and community impact.
• Outreach: Conduct outreach to members as needed for member highlights, survey completions, and other needs of the organization.
• Slack Engagement: Actively respond to member questions, share resources and events, and engage within the program’s Slack channels.

• Event Engagement and Relationship Building: Attend Tulsa Remote‑sponsored events to support event roles, actively engage with members, build rapport, and provide follow‑up support as needed. This could include recruitment events as needed.
• Event Planning Support: Collaborate with the Events Team to assist in planning both short‑ and long‑term member events. Provide feedback to help enhance event programming based on member needs.

• Other Duties:
  Perform other duties as assigned, learning new skills and collaborating with team members as needed.

• High School diploma or equivalent required.
• 2-3 years of professional work experience in client management, case management, or other social…