General Manager

General Manager – Life Time Inc.

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Life Time champions a healthy and happy life for its members. As the nation’s only Healthy Way of Life brand, Life Time delivers an unmatched athletic resort experience and provides a comprehensive healthy living, healthy aging and healthy entertainment experience that goes well beyond fitness to encompass the entire spectrum of daily life for individuals, couples and families of all ages.

We operate over 150+ fitness centers across the United States and Canada, most of which operate 7 days a week, 24 hours a day. Our innovative programs, world‑class training, nutrition and holistic approach to wellness help others toward a healthy way of life by engaging their interests and helping them discover new ones. The General Manager is a high‑profile leadership position responsible for the club’s overall direction, coordination, operation, and success.

The General Manager will ensure the club meets or exceeds financial goals while providing remarkable leadership in customer service, team member relations, sales, in‑center business performance, and member participation.

• Performs daily walk‑through inspections to ensure that all areas of the club are clean, neat, organized, and like new.
• Analyzes Net Satisfaction Scores to ensure the best member experience is delivered.
• Monitors budgets, forecasts revenue and expenses for each department monthly, quarterly, and annually.
• Monitors supplies, payroll, cost of goods, and expenses for each department monthly, quarterly, and annually.
• Meets one‑on‑one weekly with each Department Manager to ensure KPIs are followed and departments are meeting and exceeding budgetary goals.
• Mentors Department Managers to ensure continuous growth through training, development, direction, performance assessment, and feedback.
• Provides effective individual performance evaluations and recognition programs and awards.
• Authorizes new hires, promotions, employee status changes, and terminations with the Department Managers.

• HS Graduate or equivalent.
• 5+ years experience in fitness, retail, or hospitality industries.
• 5+ years experience managing 150+ team members.
• 5+ years experience managing P&L statements, revenue, and EBITDA budgets.
• Experience providing high‑end customer service and managing customer concerns.
• Track record of success in a performance‑driven work environment.
• Excellent interviewing skills.
• CPR and AED certified.
• Ability to sit, stand, walk, reach, climb, and lift up to 50 pounds.

• Bachelor’s Degree in Business or a related field.
• Sales or fitness experience.
• Experience managing multiple units.
• Experience managing revenue of 10 MM+ in top line.

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.