Field Service Technician

Description

Do you enjoy electrical and mechanical repair and working with your hands? Do you enjoy working outside of an office in a field support role? Are you great at helping customers and troubleshooting technical issues? If this sounds like you, we have a position open on our team and encourage you to apply!

At ACP and Verticomm our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing and implementing end-to-end technology solutions scaled to meet client needs.

As a Field Service Technician, you will be responsible for responding to service calls for clients who need repair on their office technology equipment. You will travel to the client location, diagnose the problem and make necessary repairs. You will also inspect the machine and perform the necessary routine and preventative maintenance and replace any parts that are nearing expiration. You will communicate the status of repairs to the client and order parts and schedule a return visit if it isn't possible to make the repair immediately.

You will be provided with uniform shirts, a laptop, a smart phone allowance, and company vehicle and will be responsible for maintaining accurate car stock and inventory count.
We offer a competitive rate between $18-24 per hour, which may be negotiable based on experience, plus a bonus program and a full benefits plan which includes medical, dental, vision, 3 weeks of PTO in the first year, paid holidays, company paid life insurance and a 401k with a generous company match. This position is Mon-Fri, 7:30 am-4:30 pm. We offer full training and welcome candidates to apply from other industries or from technical training programs.

• Respond to service calls for clients needing repair on office technology equipment
• Travel to client locations, diagnose problems and make necessary repairs
• Inspect machines, perform routine and preventive maintenance and replace parts nearing expiration
• Communicate status of repairs to clients and order parts and schedule return visits as needed

• Strong customer service skills
• Training through employment or a technical college in automotive repair, computer repair, or aviation or a similar field is preferred; personal experience is also considerable
• Computer proficiency with Microsoft Office programs
• Clean driving history with no DUI convictions or reckless driving infractions in the past 5 years
• Must be willing to submit to a criminal background check
• Clean cut appearance; no offensive tattoos are permitted and excessive tattoos may require covering
• Must have parking available to take a company vehicle home every day

Competitive hourly rate, bonus program, full benefits plan including medical, dental, vision, PTO, paid holidays, life insurance, 401k with generous match.