IT Specialist

IT Specialist

Mechanicsburg, PA

On-site for the first 6 months

Hybrid up to 3 days remote/2 days onsite thereafter

Salary Range: $68,000 to $84,000 annually, plus benefits

We’re staffing a direct hire opening for an experienced IT Specialist to join the Information Technology team of a respected financial services organization in Mechanicsburg, PA. The hours of operation are typically Monday through Friday, 8 a.m. to 4:30 p.m. This position is eligible for a hybrid work schedule after 6 months of successful employment. Travel to branch offices and other facilities may be required.

This is a great opportunity to support technological initiatives that drive efficiency and innovation across the association.

• As an IT Specialist, you will provide helpdesk support to end users, assist with security and application administration, and deliver training.
• You'll also provide on‑site support to corporate offices, manage system maintenance and installations, and ensure compliance with local security requirements.
• This role requires creativity, independence, and communication skills.
• You may also take the lead on association‑wide IT initiatives.

• Provide exceptional IT support to all end users across the organization.
• Identify, research, and resolve technical issues; document and track resolutions to ensure a timely resolution.
• Manage the centralized IT inventory.
• Administer and manage IT systems, including:
  Helpdesk software, Security systems, Print management systems, Device management systems, and other financial services software systems.
• Develop training materials and communication plans for IT projects.
• Assist with hardware and software upgrades across the organization.
• Research and recommend new technologies to support strategic goals.
• Participate in association‑wide initiatives and guide staff.

• Bachelor’s degree or equivalent experience in IT or related field. Generally, a minimum of four to eight years of IT experience in a related area.

• Proficiency with Microsoft Office, Microsoft Operating Systems, financial services software, and general PC maintenance.
• Strong willingness to learn and understand the company's functions and service provider core systems.
• Excellent customer service, communication, and organizational skills. Ability to work independently, prioritize tasks.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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