Field Support Analyst

Job in Tulsa, Tulsa County, Oklahoma, 74145, USA

Listing for: Spectraforce Technologies

Full Time position
Listed on 2026-01-11

Job specializations:

IT/Tech
IT Support, Technical Support, HelpDesk/Support

Job title:

Field Support Analyst

Location:

Tulsa, OK

Duration: 4 months - possible extension/ Potential to Convert to FTE

Interview process:

1st round technical interview - phone
2nd round culture interview with HM - teams
3rd round with office leadership - onsite

Job Description:

Resource's typical working day:

General desktop support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management

Must Have

Skills:

Good technical skills, Good customer service

Nice to have skills:

Banking or law firm support work
Experience with Apple iOS
Adobe Acrobat

Years of

Experience:

5+ years

Education:

Bachelor's degree preferred, if no degree, they will need 5 years extra experience

Software skills:

MS Intune, Ticketing Systems, MS Office Suite

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