Help Desk​/DevOps Support Specialist

About the job Help Desk / Dev Ops Support Specialist

Tech Partners is sourcing candidates for a full-time, on-premises Help Desk / Dev Ops Support Specialist role in Tulsa, OK. This is a long-term assignment with opportunities for either contract or direct placement. Compensation is $40–$50 per hour
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This role focuses on supporting a homegrown Point-of-Sale (POS) system and its associated development sandbox environment. The sandbox is used by developers to build and beta test updates, but it requires ongoing maintenance and cleanup. The specialist will serve as the bridge between IT support and development teams, ensuring the platform remains stable, secure, and efficient.

• Provide technical support for the POS platform and related systems.
• Monitor and maintain the developer sandbox environment, ensuring stability and cleanliness.
• Collaborate with developers to troubleshoot issues and optimize testing workflows.
• Document processes and contribute to knowledge base resources.
• Identify recurring issues and recommend improvements to sandbox management.
• Support end-user environments as needed, including hardware/software troubleshooting.

• 5+ years of IT support, help desk, or Dev Ops experience.
• Strong knowledge of Windows OS, Microsoft 365, and enterprise applications.
• Familiarity with POS systems or retail technology environments preferred.
• Experience working with development teams in sandbox/test environments.
• Excellent problem-solving and communication skills.
• Associate degree or higher in IT-related field preferred.
• Industry certifications (CompTIA A+, Network+, ITIL, etc.) are a plus.
• Location: On-premises in Tulsa, OK
• Schedule: Full-time, standard business hours
• Duration: Long-term assignment
• Compensation: $40–$50 per hour
• Engagement: Contract or direct placement through Tech Partners