IT Operations Technician

Overview

IT Operations Technician role s position is based on our campus in Madison, WI, and relocation to the area is required with financial relocation assistance available.

As an IT Operations Technician with Epic Hosting, you will be part of the team’s central nervous system—monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system builds.

Learn more about the team at

Epic is located just outside Madison, Wisconsin, a growing tech talent market. Our campus theme reflects a collaborative, productive environment with meals provided and opportunities for travel and growth. Epic is an Equal Opportunity Employer; diversity, equity, and inclusion are part of our principles. See our full non-discrimination statement at

Monitor the Hosting infrastructure stack; identify and resolve routine and complex network, hardware, virtualization, and presentation problems; perform system builds; communicate issues and impact to stakeholders.

• Relocation to the Madison, WI area (reimbursed)
• A history of academic and professional success
• Exceptional interpersonal, communication, initiative, and leadership abilities
• Available to work second or third shift hours
• Eligibility to work in the U.S. without sponsorship
• COVID-19 vaccination

• Knowledge of Internet networking protocols and tools like TCP/IP, ping, and trace route
• Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
• CompTIA+, CCNA, Network+, or Linux+ certification
• Knowledge of VMware

• Information Technology

• Computer Networking and Information Technology & Services

Note:

This posting includes information relevant to eligible applicants as required by law. For more information, see the company s non-discrimination statement.