HR Credentialing Specialist

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

Drive a high volume, high accuracy onboarding and credentialing program for medical professionals. Focus on credentialing doctors, physician assistants, and nurse practitioners. Manage onboarding for 150+ personnel, ensure complete and compliant credential and security packets, and deliver a clear, efficient employee experience from offer through MEPCOM submission and government .

Pay commensurate with experience.

Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

• Lead end to end onboarding and credentialing for doctors, physician assistants, and nurse practitioners.
• Establish and maintain standardized onboarding and credentialing checklists.
• Conduct welcome briefings and serve as the primary point of contact for new hires to address questions and concerns.
• Coordinate closely with Cherokee HR for support and process alignment.
• Liaise with MEPS and the responsible scheduling agent to conduct warm handoffs.
• Compile, review, and validate required documents for credential packets, security packets, and government ; submit to MEPCOM.
• Track and monitor all packets submitted to MEPCOM; resolve issues and resolve when needed.
• Maintain accurate, audit ready employee credentialing and security records.
• Track credential status for each employee; proactively notify stakeholders of expirations and requirements.
• Generate dashboards, reports, and briefings on onboarding throughput, cycle times, packet accuracy, and credential status.
• Analyze onboarding and credentialing processes to recommend efficiencies and improve employee experience.
• Develop and coordinate training options and reminders to help employees keep credentials current.
• Partner with the retention specialist to improve onboarding processes and reduce early attrition.
• Coordinate training schedules; track completions and compliance requirements.
• Uphold confidentiality and compliance with federal, state, and organizational policies.
• Performs other job-related duties as assigned.

• Associate's degree.
• 3+ years managing an onboarding program for 150+ personnel.
• Proven data entry accuracy and speed in high volume environments.
• Hands on experience with onboarding software and workflows.
• Experience generating executive ready reports and briefings.
• Experience tracking multiple employees across varied onboarding stages simultaneously.
• Advanced skills in Excel, MS Word, and PowerPoint.
• Experience using Compass software.
• Credentialing expertise for medical providers (MD/DO, PA, NP), including primary source verification, license tracking, DEA/NPI monitoring, and privileging support.
• Process ownership and continuous improvement mindset; ability to map, measure, and optimize workflows.
• Meticulous attention to detail; error free packet assembly and documentation control.
• Strong communication skills; clear briefings and responsive candidate support.
• Stakeholder coordination across HR, MEPS/MEPCOM, security, and program leadership.
• Data management, tracking, and reporting; proficiency building trackers and dashboards in Excel.
• Time management and prioritization; capable of meeting aggressive timelines.
• Problem-solving and escalation; adept at resolving discrepancies and removing blockers.
• Compliance awareness across healthcare credentialing, federal security processes, and privacy.
• Familiarity with MEPS/MEPCOM submission processes and government  requirements.
• Experience with Compass or similar training/credential tracking platforms.
• Basics of security packet requirements and coordination with security teams.
• Must pass the pre-employment qualifications of Cherokee Federal.

Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by…