Loan Servicing Coordinator

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Location: Tulsa
-TUL

Areas of Interest: Bank Operations

Pay Transparency Salary Range: Not Available

Final date to receive applications: 02/28/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates Trans Fund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions:
Bank of Albuquerque;
Bank of Oklahoma;
Bank of Texas and BOK Financial®.

Discretionary

As a Loan Servicing Coordinator you are running the mail room for all Mortgage Loan Servicing departments. You need to have experience in Microsoft Word and Excel, problem solving and communication. This would include sorting mail, divvying to different departments, scanning, deciding where items should go. You would also be responsible for placing supply orders, as well as some clerical work for senior leaders.

The Loan Servicing Coordinator will also be responsible for the review and processing of returned mail reports and items.

The Loan Servicing Coordinator is responsible for the support of all areas of Mortgage Loan Servicing. This includes the review and processing of all servicing mail items, printing, facilities requests, supply management and special projects for both servicing sites and servicing leadership. The Coordinator will also be responsible for the review and processing of returned mail reports and items. In addition, the Coordinator will assist with coordinating department meetings and presentations.

Our camaraderie, shared decision making, and mutual respect for one another are what make us, one big happy family. All team members have a stake in the game and are encouraged to share their ideas on how to create efficiencies and impact our bottom line.

• You will receive, scan and research all incoming mail items. This includes documenting by uploading items into File Net and opening appropriate tasks in mortgage servicing system for resolution.
• You will assume responsibility for all department check printing and review processes.
• You will assist both servicing sites with various support functions such as: facility requests, floor plan updates, scheduling and coordinating department meetings.

This level of knowledge is normally acquired through completion of high school or GED and 1 year of relevant experience or equivalent combination of education and experience.

• Understanding and ability to integrate servicing procedure and department guidelines with regard to mortgage mail processing.
• Understanding of mortgage loan and mortgage banking policies and procedures
• Excellent PC skills to include MS Excel and Word programs
• Excellent interpersonal and customer service skills
• Excellent oral and written communications and good mathematical skills
• Requires advanced research and problem solving skills

Office - 20 lbs

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.
With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!

Apply today and take the first step towards your next career opportunity!

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Investing in our talent and building a great workplace is a top priority for us.

For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we’ve grown into a diversified financial services company that serves consumers, small businesses and international corporations—and everything in between.

Facts:

• Operations focused in an eight-state footprint
• 5,000 team members
• $49.7 billion in assets
• $114.6 billion in assets under management and administration
• $8 million donated to local nonprofits in 2024
• 59,000+ volunteer hours by our employees in 2024

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma
Job Segment: Loan, Mailroom, Banking, Supply, Clerical, Finance, Operations, Administrative