Jr Concierge - Part Time

Summary:

The Jr Concierge provides on-site support for all base duties as needed. The Jr Concierge show attention to detail when regarding the aesthetic and stocking needs of the respective base and are well-trained in flight greeting and interactions with clients.

Duties & Responsibilities:

* Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports.

* Proactively communicate, document, and resolve complaints, escalating to management as necessary.

* Operate client vehicles cautiously around property including around aircraft/ground equipment as needed. Wash vehicles when appropriate.

* Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx Service Standards.

* Regular and predictable on-site attendance required.

* Demonstrate Jet Linx's core values and "Supply the High" in all interactions.

* Perform other duties as assigned.

Knowledge, Skills & Abilities:

* Ability to understand and tailor all actions in accordance with defined Jet Linx service standards

* Establish and maintain effective relationships with clients

* Utilize client information for problem resolution and improvements in service

* Ability to work flexible, non-standard hours including nights, weekends, and holidays

* Ability to work both independently and as part of a team

* Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers

* Proficient with Microsoft Office Suite

* Ability to work in a fast-paced environment, with strong attention to detail and organizational skills

* Ability to multi-task and complete work within assigned timelines under minimal supervision.

* Self-motivated and willingness to take initiative to research and resolve problems

* Ability to be flexible and work in an environment with frequent changes to procedures, directions, and expectations

* Ability to handle and maintain confidentiality of sensitive information

* Operate office equipment as needed

Education and

Work Experience:

* High school diploma or equivalent required

* 1 year of professional customer service experience in an environment with elevated service standards preferred

* Aviation industry experience or interest preferred

Physical Requirements:

* Majority of work is completed in a normal office work environment

* Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions

* Must be able to move up to 25 pounds on an infrequent basis

Documentation Requirements:

* Ability to obtain a U.S. driver's license

* Proof of eligibility to work in the US

Compensation:

Jet Linx offers a competitive compensation and benefits package to team members. Starting hourly wages for this position ranges from $20 to $30 /hour. Actual hourly rates are provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate.