Testing Coordinator

Job Summary

Coordinate academic placement and community testing services for students and test candidates. Coordinators assist with hiring, training, supervising, and providing leadership to testing staff. Work collaboratively with faculty and academic affairs as well as the student services departments, such as Academic Advising, Dual Enrollment and Accessibility Resources to accomplish functions and responsibilities from a college wide perspective.

• Assist in the hiring, training, management, and supervision of testing services staff at the assigned campus(es). Establish tasks for the team and receive guidance and oversight from the manager.
• Manage the day-to-day activities of the team. Oversee test administration to ensure daily adherence to strict guidelines and standards set for each test, including but not limited to academic, community, and alternative certification testing, and resolve issues that arise during testing to ensure a secure and quiet testing environment.
• Provide technical expertise to team members and guidance addressing functional objectives. Train faculty members on academic testing submission guidelines and procedures to ensure test administration accuracy for students.
• Act as a liaison between departments for students with specific needs or next steps in the academic process. Guide team's work to align with the organization's initiatives.
• Create and adjust scheduling for specialized academic testing for students in various divisions across the college.
• Ensure the accuracy of clerical functions of the Testing Center. Order appropriate testing materials for local and community exams with accurate record-keeping of funds distributed for various testing programs.

• Bachelor’s degree in a related field. Degree requirement may be substituted with relevant and equivalent work experience.
• 1 year of related work experience.
• Experience in Testing Services.
• Computer skills and ability to troubleshoot technical problems.
• Ability to interact effectively and work cooperatively with all student populations to include those with test anxiety and various physical/learning disabilities.

• Higher education experience.
• Certification with Accuplacer, Pearson Vue, or other testing agencies.
• Bilingual communications skills.
• Ability to translate Spanish or another targeted language.

TCC values our employees by providing a benefit package as a significant component of your compensation package. Our benefits have been designed to provide important protection for you and your family in the case of illness, injury, or even death.