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Guest Service Agent
Job in
Tulsa, Tulsa County, Oklahoma, 74136, USA
Listed on 2026-03-05
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Greet guests and complete the registration process;
Assist guests with check-out using the point-of-sale system and processing payments;
Use up-selling techniques to promote hotel services and facilities and maximize room occupancy;
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner;
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
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