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Digital Client Success Manager
Job in
Tulsa, Tulsa County, Oklahoma, 74145, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Key Responsibilities Deliver high-touch service to drive renewals and grow partnerships across print and digital platforms Provide support for clients and Area Directors, ensuring consistent communication and smooth campaign setups Manage client accounts, including onboarding, renewals, and identifying upsell or cross-sell opportunities
Required Qualifications Experience managing mid-market or enterprise B2B service clients in a remote environment Proficiency in utilizing CRM tools to track account health and activity Ability to analyze and report on service performance and client outcomes Experience in leading client onboarding and managing strategic client relationships Demonstrated ability to navigate escalations and maintain client trust during challenges
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