Call Center Representative

Overview

Who We Are

We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employee sand welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effortdeterminesyour paycheck!

What's It Like to Work Here

We'refun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth andwe'llbe encouraging it at every step.

Who You Are

Our customer service representatives are the backbone of our team! Without you, wewouldn’thave any jobs for our technicians. You show a great amount of empathy while also being a problem solver. You love tohelp customers and leave them feeling confident that we will get them taken care of!

• Call customers from prior day for quality check
• Call maintenance customers and schedule visits
• Call on customer list to offer promotions
• Follow up on reviews positive and negative
• General inbound customer service

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED Equivalent
• 2+ years of proven success in a call center role
• Inbound and outbound call volume experience
• Comfortable with selling our services over the phone
• Exceptional communication/interpersonal skills
• Ability to exercise independent judgment and make appropriate decisions
• Ability to organize and manage multiple tasks accurately
• Commitment to company values
• Basic computer skills
• Reliable & punctual attendance
• Fluent ability to speak, read, and write in the English language

• Service Titan experience
• HVAC, Plumbing, or Electrical experience
• Sales experience

• Pay:
  Hourly + Spiffs ($60,000+/year)
• Days:
  Monday - Friday
• Hours:
  
  Flexible start and end time
• Location:
  
  In Office

• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• Paid Holidays
• Paid Time Off (PTO)

Candidates must successfully pass a drug test and background check.

If we sound like a company you want a long-term career with, apply today!

We are an Equal Employment Opportunity Employer