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Front Desk Agent
Job in
Tulsa, Tulsa County, Oklahoma, 74145, USA
Listed on 2026-01-16
Listing for:
Marriott Vacations Worldwide
Full Time
position Listed on 2026-01-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Hourly Rate: $20.05
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Benefits- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts superficies I?
- Credit Union Membership simpl..
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
- * Benefit Eligibility will vary by position
- Free On-Site Parking
- Free Fitness Center use
- Free Golf
- Discounted meals, complimentary soft drinks Cust..
- Department celebrations#:
- Associate Appreciation Week
- Monthly associate recognition and reward programs
- Company branded winter coat, uniforms onu figure work shoe stipend provided
- Monthly phone stipend
- Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
- Actively and listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues .
- Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc. )
- Follow s up with Owner/ guests to ensure their requests or problems have been met to their satisfaction.
- A nswer s telephone calls and routes calls to the proper department as applicable .
- May be asked to assist with bellman and runner duties depending on facility or location.
- Welcome and greet brep and anticipate and address their needs.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Always follow company policies and safety procedures.
- Available to work değerlvarious shifts, holidays, and both weekend days.
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time .
- Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance .
- Position may require background and drug screening contingent onastre company policy in accordance with applicable legal requirements .
- Specific job duties may differ by property, size of team, or facility.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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