Service Customer Success Senior Manager, Europe

Service Customer Success Senior Manager, Europe page is loaded## Service Customer Success Senior Manager, Europe locations:
ESP - Esplugues Campus time type:
Full time posted on:
Posted Todayjob requisition :
R87240
** Life. Unlimited.
** At Smith+Nephew we design and manufacture technology that takes the limits off living.

You’ll be at the heart of our customer success strategy, leading a regional team to ensure outstanding service delivery for our customers. From managing complex, high-volume operations to driving continuous improvement, you’ll work closely with cross-functional teams and leverage tools like SAP and Salesforce to optimize processes. Your leadership will empower your team to exceed expectations and strengthen relationships with our customers in the medical devices industry.

Success in this role means being a strategic leader who thrives in a fast-paced, dynamic environment. You’ll bring:
* Proven experience managing regional teams and driving performance
* Strong background in customer service for services, ideally within the medical devices industry
* Expertise in SAP and ideally Salesforce
* Fluency in English, with an additional European language as a plus
*** You. Unlimited.**
* *** We believe in creating the greatest good for society. Our Strongest investments are in our people and patients we serve.**
* ** Inclusion and Belonging:
** Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about our  on our website ()  
** Your Future:
** Generous annual bonus and pension Schemes, Save As You Earn share options.  
** Work/Life Balance:
** Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!  
** Your Wellbeing:
** Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.  
** Flexibility:
** Hybrid Working Model (For most professional roles).  
** Training:
** Hands-On, Team-Customised, Mentorship.#LI hybrid #LI BJ1

Stay connected by joining our .We're more than just a company - we're a community! Follow us on  to see how we support and empower our employees and patients every day.  Check us out on  for a glimpse behind the scenes and a sneak peek into
** You. Unlimited.**, life, culture, and benefits at S+N.Explore our  and learn more about our mission, our team, and the opportunities we offer.

Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.

From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win.

We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.
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