Clinic Assistant

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This position is responsible for collecting samples such as urine, hair follicle, breath alcohol, and oral fluid in a professional and confidential manner. The Clinic Assistant will facilitate the collection, processing, handling, and shipping of all samples, conduct observed or supervised specimen collections, ensure compliance with federal and state regulations, maintain accurate records, and provide exceptional service to clients.

• Conduct urine, breath, oral, hair, and saliva collections according to established protocols, ensuring the integrity and security of samples.
• Maintain accurate records of all tests conducted, including chain‑of‑custody forms and results.
• Provide clear instructions to donors regarding the testing process, addressing any concerns or questions they may have.
• Ensure all testing procedures comply with DOT regulations and client policies.
• Monitor and maintain testing equipment and supplies to ensure they are in good working order.
• Communicate test results to the appropriate personnel while maintaining confidentiality.
• Foster a positive environment for donors and clients, ensuring a respectful and supportive atmosphere.
• Other duties as assigned by the leader.

• Experience:
  • High School Diploma and minimum of 1+ year(s) of industry experience
• Computer
  
  Skills:
  • High-level knowledge of business‑related computer skills (Microsoft Office Suite, Adobe Acrobat/PDFs)
• Other:
  • Broad understanding of strategic planning and production outcome
• Soft
  
  Skills Required:
  • Communication – Ability to communicate effectively, clearly, and concisely with others
  • Organized – Ability to prioritize tasks effectively to ensure smooth collection operations.
  • Detail‑Oriented – Ensure compliance with testing protocols and maintain accurate records
  • Low Ego – Ability to admit one's mistakes and be open and willing to hear constructive feedback
  • Self‑Confident – The trait of being comfortable in making decisions for oneself.
  • Relational – Excellent interpersonal skills and ability to work with multiple cross‑functional groups both internal and external. Ability to foster a cooperative team environment and build trust and rapport with clients and staff.
• Work Environment:
  • Maintain confidentiality in accordance with government, organization, and department policies
  • Demonstrate reliability in supporting TEAM attendance standards as attendance and punctuality are key to the success of all
  • Utilization of standard office equipment such as computers, phones, various software platforms, and other technology
  • You must be able to sit for long periods of time
  • This job operates primarily in a clerical setting in Tulsa, Oklahoma
  • Travel 10%

• Collaborate:
  Do great things together!
• Innovate:
  Champion new ideas and embrace change!
• Serve:
  Serve each other, our clients and community!
• Celebrate:
  Work hard, play hard!

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