Client Success Manager
Job in
Tulsa, Tulsa County, Oklahoma, 74145, USA
Listed on 2026-01-12
Listing for:
Synectics Solutions Ltd
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Join Synectics Solutions as a Client Success Manager and help clients achieve their goals through our innovative, data-driven solutions. You’ll build lasting relationships, drive satisfaction, and ensure clients gain maximum value from our offerings.
Key Responsibilities- Act as the trusted advisor and main point of contact for clients.
- Lead onboarding, training, and adoption of our products.
- Monitor accounts, resolve issues, and anticipate client needs.
- Collaborate with Sales, Product, and Support teams to deliver seamless experiences.
- Track performance metrics, gather feedback, and identify upsell opportunities.
- Proven background in client success, account management, or similar (exposure to the SaaS industry a bonus)
- Natural curiosity to innovate customer solutions and become knowledgeable in fraud and financial crime defence
- Strong communication and problem-solving skills.
- Organised, proactive, and able to manage multiple priorities.
- Industry knowledge and ability to guide clients effectively.
- Flexibility:
Work When and Where Works
. - A dynamic, growth-focused culture.
- Comprehensive benefits to support your life inside and outside work
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