Strategic Accounts Customer Master Data Associate Specialist

R

Location:

Tulsa, OK - W. 7th St.

- Management

Hybrid Schedule

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Airgas is hiring for a Strategic Accounts Customer Master Data Associate Specialist in Tulsa, OK!

We are looking for you!

Recruiter:
Roseanne Khachikyan
Phone:
Email:
Rosea

The primary function of this position is the creation and management of customer relevant data within the SAP environment. This includes the setup and closure of customer accounts, managing customer account partnerships within and across Airgas sales organizations, processing change requests relative to existing accounts along with administration of customer specific pricing. The associate may be involved in any of the following areas outlined below.

• Process requests for either the creation of new customer accounts and/or editing of existing accounts within SAP
• Ensure requests to create new accounts do not result in duplicate accounts, partnership functions make sense, and otherwise ensure the customer will be invoiced correctly once the account is active.
• Create and/or make changes to customer accounts and partnerships within SAP following standard operating procedures and guidelines.
• Identification and correction of problematic customer partnerships that make customer account maintenance unnecessarily difficult.
• Process price change requests as submitted by our internal customers.
• Perform post load price audits to ensure accuracy of data entered.
• Research and resolve customer pricing disputes and process any required customer credit or debit memos.
• Establish and maintain strong working relationships with our internal customers.
• Act as backup to assigned partner.
• Other duties as assigned.

Required Qualifications:

• High school diploma required
• Ability to problem solve and multitask
• Attention to detail along with strong research and retention skills required
• Strong organizational skills and an ability to prioritize tasks and multiple projects to ensure all work is completed accurately and timely
• Capable of working independently as well as collaboratively
• Solid verbal and written communication skills
• Ability to maintain a positive attitude and adapt to a fast paced and evolving environment
• Proficient in MS Office, especially Excel

Preferred Qualifications:

• Associates or bachelor’s degree preferred
• Two Years Of Relevant Work Experience Preferred
• Prior data management & systems data entry preferred

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The USES category for this position is sedentary. While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to talk, hear, sit, stand, walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel or crouch. Frequent sitting, bending up to 90%. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts in an office environment. The noise level in the work environment is usually moderate.

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short‑term and long‑term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre‑tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and…