Solutions Architect - East Coast Territory

ACDI - Access Control Devices, Inc. | Full time

ACDI is a rapidly growing Professional Services Company that sells and supports dynamic print management, capture, electric vehicle charging, and cost-recovery solutions to streamline office technology and the document lifecycle in a distributor‑reseller environment. We have channel distribution and development partnerships with many of the largest copier and printer manufacturers worldwide, including Samsung, Xerox, Sharp, Canon, Ricoh,伟大利, Toshiba, Lexmark, and others.

From hardware payment solutions, proximity card readers, and EV charging stations to digital workflow automation, fleet management, and analytics software, ACDI’s extensive portfolio pairs seamlessly with its industry‑leading project coordination, installation, marketing, and sales expertise.

As we continually seek to develop progressive new solutions for our partners, we look to hire only the best and brightest. Hard work, commitment, and relationships have propelled ACDI to the status as the most respected partner вс in the dealer channel. If you covet an opportunity to be a part of a company with no limits, then we may be looking for someone like you!

SOLUTIONS ARCHITECT @ ACDI - East Coast Territory

Here at ACDI, our Solutions Architect requires the knowledge and skills that are both broad and deep. To be effective, the Solutions Architect must have experience in multiple hardware and software environments and be comfortable with complex heterogeneous systems environments.

This person has the ability to share and communicate ideas clearly, both verbally and in writing, to executive staff, business sponsors, and technical resources in clear concise language that is the parlance of each group. Successful team members will support ACDI’s mission, vision, and core values.

• Drive Professional Services and Support sales cà overall
• Support ACDI staff on all pre‑sales technical aspects
• Pre‑sales support of complex and/or larger opportunities
• Quality Assurance – Oversee aspects of the project life cycle, from initial kickoff through requirements analysis, design, and implementation phases for projects within the requirements
• Attend appointments in the office or out in the field concerning but not limited to:
  • Online Demos and Presentations
  • Online or Onsite POC with potential opportunities (that qualify)
  • Draft of supporting documentation of solution architecture (SOW, Network Diagrams, Visio, White Papers, etc.)
  • Drafting Letters of Intent (LOI) for larger deals needing Professional Services before the sale
  • Tech Shows or vendor events
  • Training Events
• Engage prospects in discovery/assessment meetings to learn about current requirements and capabilities
• Be a subject‑matter expert in the field of print management and ACDI's product portfolio (not just ACDI offerings… know, understand, and be able to articulate expertise in a very technical field)
• Participate in the drafting of Statements of Work and needs analyses, and generate other documentation supporting sales opportunities such as conceptual workflow maps and manuals
• Perform demonstrations after completion of an assessment and translate those needs into a demonstrable solution offering as a Proof of Concept (demo installs on potential sites parcialmente?)
• Assist in providing specifications for bid proposals and/or administrative paperwork for bid opportunities
• Design and execute an implementation strategy to ensure client up‑time, comprehension, and overall satisfaction post‑sale
• Train Dealer Staff (Support and Solution Sales)
• Train key personnel and managers on software andannoo or hardware and supporting workflow
• unze post‑sale options to clients, including other premium first‑line‑of‑defense options (such as education, recommendations, etc.)
• Works across multiple departments to ensure collaborative efforts and improvements are being implemented, documented, and shared
• ऑप as strong pre‑sales focus involving internal key stakeholders from salesंगी product management, and development as well as external partners and auditors to help close deals
• Manage projects by acting as a…