Program Operations Assistant

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters;

think of Gallagher.

We are seeking a detail-oriented and organized Program Operations Assistant to support our business operations and ensure efficient document and transaction content management. In this role, you will perform administrative and processing tasks, including data entry, policy checking, cancellations, and routine reporting. You will work across multiple software platforms, maintain comprehensive records, and handle incoming mail and related items.

• Perform data entry, data transfer, and document coding.
• Prepare and organize source data for processing.
• Handle policy checking, cancellations, and check processing.
• Maintain specialized records and filing systems.
• Identify and resolve errors or issues, ensuring accuracy.
• Research and gather data to support operational needs.
• Process incoming mail, checks, and related items.
• Adhere to productivity and process standards, timelines, and resource usage.
• Execute tasks using established methods and tools under direct supervision.

Required:

High school diploma or equivalent and a minimum of 1 year of related experience. Strong typing and basic computer skills. Strong written and verbal communication skills. Basic math skills.

Preferred:
Previous insurance experience preferred. Proficiency in Microsoft Office applications. Associate's degree, professional certification, or equivalent training and experience preferred. Previous customer service experience desirable.

Behaviors:
Strong attention to detail. Exceptional time management skills. Builds collaborative and mutually meaningful relationships with other team members. Actively suggests and shares opportunities to streamline and improve processes. Exudes a positive attitude while working within a team environment. Effective time management skills.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

** The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D)…