Provider Services Representative

Provider Services Representative

Location: Tulsa, OK

Job Type: Onsite/Remote

Expected Hours Per Week: 40 hours per week

Schedule: Monday – Friday, 8-5, Onsite

Pay Rate: $21 per hour

Job Description: The Provider Data Specialist verifies the accuracy of provider information, submits update requests, and reviews provider audit reports. The role includes performing outreach to providers by phone and email to resolve discrepancies. Success requires strong communication skills, attention to detail, and the ability to learn moderately complex business systems quickly.

• Verify accuracy of provider data and submit correction requests
• Review provider audit reports and conduct remediation outreach
• Perform frequent phone and email communication with providers
• Access, review, and maintain information within internal computer systems
• Detect and correct errors with a high level of accuracy
• Follow detailed procedures and maintain confidentiality
• Use Microsoft 365 products (Excel, Word, Outlook) for daily tasks
• Maintain professional demeanor and organizational efficiency

• High School Diploma or GED
• Strong verbal and written communication skills
• Ability to learn moderately complex systems quickly
• Comfortable making outbound calls and sending professional emails
• 1+ year of computer experience
• Ability to access and maintain computer-based information
• Detail-oriented with the ability to detect/correct errors
• Strong organizational skills
• Ability to maintain confidentiality

• 2+ years of Customer Service experience
• Knowledge of health care policies, products, and procedures
• Experience with Salesforce

Entry level

Contract

Business Development and Health Care Provider

Staffing and Recruiting, Health and Human Services