Dispatcher - Temporary Position

Dispatcher - Temporary Position (Temporary)

Transdev North America
, Tulare, CA

The Dispatcher oversees road service through communication with Operators and provides customer support to clients. Moving people safely and efficiently is the core of this role.

Pay: $24.00 – $28.50 per hour (Union Collective Bargaining Agreement Payscale). Starting at $24.00 with progression to $28.50 after 6 years.

Benefits Include:

• Vacation:
  Accrued per Union CBA Guidelines
• Paid Sick Leave:
  Accrued according to union CBA guidelines
• Medical, dental & vision after 90 calendar days for full‑time employees
• Life insurance, 401(k) retirement benefits, and company holidays

Benefits may vary by location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

• Oversee road service assigned carriers by tracking trip performance measures, route timing, incidents, etc.
• Provide customer support by responding to questions and concerns regarding customer trips, including no‑shows, cancellations and missed trips.
• Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
• Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
• Other duties as required.

Qualifications:

• High School Diploma or GED;
  Technical Degree preferred.
• 3–5 years of dispatching experience.
• Excellent verbal, interpersonal and customer service skills.
• Problem‑solving and analytical skills.
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

• Must be able to work shifts or flexible schedules as needed.
• Employee is generally required to sit, type, or look at a computer screen for long periods.
• Work environment will be a combination of both indoors and outdoors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Transdev complies with federal and state disability laws and offers reasonable accommodations.

Transdev maintains a drug‑free workplace. Applicants must be eligible to work in the United States without requiring sponsorship, and successfully pass a pre‑employment drug screen.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

California applicants:
Click the link for CA Employee Privacy Policy.

About Transdev:
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain vehicles and fleets, and deliver mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations, maintaining more than 17,000 vehicles.