Coin Lead
Listed on 2026-02-01
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Management
Operations Manager
Loomis Armored Tukwila, WA 15450 Nelson Pl, Tukwila, Washington, United States of America
Job DescriptionPosted Thursday, January 29, 2026 at 7:00 AM
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers.
Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
The Coin Lead supervises daily coin operations, which may include deposit verification, change order preparation, coin wrapping, coin inventory management, and balancing with customer reporting. Perform supervisory responsibilities for personnel actions and monitor staff performance. Ensure accountability and security of all funds and adhere to compliance, industry standards, audit requirements, and company policies. Assure quality customer service, schedule staffing to meet productivity goals, and approve exception processing.
Overall supervision of operational activities as directed by the CMS Manager.
- Implement, monitor, and recommend changes to policies and procedures to ensure accountability, safety, and security of all currency and coins.
- Review and enforce operating systems and procedures within the branch and dependent procedures outside the department. Update as needed to ensure process effectiveness, control, accountability, and security of all coin movement and inventory information.
- Schedule staff, monitor attendance, and adjust payroll accordingly. Recommend disciplinary action as necessary based on attendance and performance.
- Monitor workflows and, in conjunction with the CMS Manager, adjust staffing needs and maintenance schedules as needed to ensure quality service and performance.
- Communicate with internal and external Loomis Armored US customers to address and resolve issues, special requests, and discrepancies.
- Operate forklifts and pallet jacks safely and effectively in accordance with company policy.
- Balance inbound coins by denomination and total under dual control, and maintain accurate records of all exchanges.
- Identify all discrepancies upon awareness, alert supervisory staff, and conduct an immediate search for resolution.
- Prepare bulk coin shipments and balance each Route Pull Sheet by denomination and total.
- Release outgoing shipments under dual control and maintain accurate records of all exchanges.
- Monitor boxed coin levels and direct MYNT staff accordingly to maintain sufficient inventory.
- Monitor and enforce productivity and production goals for processing and wrapping operations.
- Track and document all coin wrap differences in accordance with the procedure.
- Ensure all coin room staff are in uniform and use proper safety apparel/equipment as required by policy.
- Participate in employee training.
- Compliance with all Corporate, District, and Branch policies.
- Responsiveness to events and issues involving operating effectiveness, efficiency, policies, and procedures.
- Model appropriate behaviors and regularly observe/monitor staff activities and needs.
- Knowledge of coin operations, policies, and procedures.
- Previous supervisory or leadership experience.
- Financial industry experience is a plus.
- Ability to maintain attention to detail in a fast‑paced environment.
- Demonstrate strong time management and provide quality service with accuracy.
- Demonstrate good work ethics in a professional manner to fellow employees and external customers.
- Strong leadership skills with the ability to motivate and encourage a positive team environment.
- Ability to communicate effectively both verbally and in writing.
- Proficiency in processing procedures.
- Ability to count, add, and subtract; record numbers and signatures; read…
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