Operations Agent- Ramp

Essential Duties and Responsibilities:

The Operations Agent is responsible for some or all of the following duties in accordance with policies and procedures and within specified time parameters:

* Coordinate and assign gates for inbound and outbound aircraft

* Perform weight and balance calculations for outbound flights

* Monitor air to ground radio for in-range calls, special requests from crews, maintenance requests, diversions, or any situation that pertain to the operation; communicate the information to customer service and ramp.

* Monitor station radio to communicate between CS agents and ramp agents

* Provide accurate flight information to ground crew and flight crew

* Ensure paperwork is completed perfectly

* Complete necessary training for operations

* Complete daily, weekly, monthly audit requirements as regulated by the airline

* Maintain and update RSMS reporting for all flights

* Update flight information through FIDS system

* Complete other duties pertaining to operations as requested by the general manager or his designee

* Maintain all required documentation and ensure its accurate and timely completion and distribution at the end of each day

* Any additional responsibilities by your direct supervisor/manager

Required Skills:

* Must be able to speak, read, write and understand English

* Must be able to lift 70 lbs.

* Must be able to work under pressure

* Must be able to pass minimum training requirements and recertify on a quarterly basis

* Must be available and flexible to work variable shifts including weekends and holidays

* Proficient in Microsoft Office products, to include Excel and Outlook

* One (1) year previous experience in an airline operations environment or dispatch-related environment preferred

* Must pass pre-employment medical and drug test

* Must be able to pass a ten-year background check as required by US Customs.