Sr Supervisor Transportation

Overview

Stericycle is now part of WM!!! To learn more about WM's acquisition of Stericycle, CLICKHERE to read the press release!

Compensation: $65k-$75K DOE
Schedule: Monday-Friday, 5 AM to 5 PM

Oversees the transportation department of one or more locations within assigned geography; providing leader-ship within the location(s) as assigned. Acts as the liaison between customer, operations, CSRs, and the support team.

• Customer First: Maintain and manage inventory supplies to ensure that adequate inventories are maintained at all times.
• Manage driver debrief process.
• Ensure there is documentation (manifest, PDT receipt, etc.) for every customer transaction.
• Update route comments as required.
• Maintain a high standard of customer service as measured by key metrics (on-time, no missed stops, loyalty, etc.).
• Develop relationships with customers and establish contacts that are comfortable providing accurate service feedback.
• Conduct customer visits to review service.
• Manage customer interaction records to resolve service issues.
• Company Growth: Review payroll hours to ensure overtime hours are necessary and all employees are working efficiently.
• Manage route vehicles, containers, load bars and straps, hand-trucks, PDT’s and printers, and all other company equipment and assets.
• Team Member Development: Select, train, and develop an effective and efficient staff:
  Make every reasonable effort to select, train, and develop a qualified, diverse workforce.
• Establish and communicate performance standards and objectives; conduct performance appraisals.
• Perform “ride a-longs”, ensuring Route Drivers operate and work safely, efficiently, productively, and deliver a high level of customer service.
• Conduct “spot checks” to reinforce proper Driver behavior as well as communicate the value we bring to the customer.
• Perform new hire onboarding activities, including timely completion of the I-9 process, along with new hire orientation.
• Complete location audits.
• Compliance: Track and input DOT hours/JJ Keller.
• Administer Company policies and procedures, communicate to staff, interpret, as necessary, and ensure compliance and safety.
• Monitor and ensure that employees are performing their functions safely and productively.
• Make recommendations for changes or improvement when necessary, in order to prevent accident or injuries.
• Participate as an active member of the Safety Improvement Committee (SIC).
• Oversee and participate in the maintenance of Driver Qualification Files, DOT Log Files and Vehicle Condition Reports for all Route Drivers and equipment.
• Ensure DQF, DOT Logs and VCR are accurate and complete; must maintain DOT files.
• Perform other duties and responsibilities, as assigned.

Education: Required

Education:

in High School or Equivalent

Experience:

• Minimum 5 years supervisory experience.
• Education equivalent to graduation from High school, or GED equivalent; some college preferred.
• May require mandatory immunizations and credentialing based on customer requirements.
• Valid drivers license required;
  Commercial Vehicle Driving experience a plus.
• Maintains a current Medical Examiner’s Certificate (MEC) issued by a doctor approved by Stericycle/Shred-it.
• Must work safely and carefully to prevent injury to self and others while driving, loading, and unloading vehicle.
• Requires constant mental and visual attention relative to the safe operation of the vehicle.
• Demonstrates knowledge of, DOT, OSHA, HIPAA, and NAID.
• Demonstrates knowledge of computer software applications to include spreadsheets and word processing.
• Demonstrates knowledge of inventory management and routing and re-routing.

Drivers License
• Medical Examiners Certification
• Forklift Certification

• Medical / Dental / Vision / Prescription Coverage

• Healthcare and Dependent Care Flexible Spending Accounts

• Life, Accidental Death and Dismemberment Insurance

• Employee Assistance Program

• Tuition Reimbursement Program / CDL Program

• Paid Vacation and Sick Time

• 401k / Employee Stock Purchase Plan

Participation in some programs requires that employees be regularly scheduled to work a minimum number…