Swim Instructor

SWIM INSTRUCTOR JOB DESCRIPTION

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Swim Instructor maintains a supportive, positive atmosphere that welcomes and respects all individuals and provides direct leadership, instruction and motivation for program participants.

• Instructs swimming lessons in accordance with the YMCA guidelines, having prepared lesson plans accordingly to help ensure members and program participants achieve their goals.
• Maintains accurate program records (i.e. attendance, certificates, etc.) as required by the YMCA. Uses problem solving skills to make quick decisions to recognize and evaluate potential dangers or injury.
• Develops and maintains positive relationships with volunteers, members or program participants, and colleagues at all levels of the organization; helps participants and families connect with each other and the YMCA; and encourages guardian’s involvement.
• Ability to respond appropriately to an emergency, while keeping the program participants' safety in mind, while adhering to the safety policies and procedures set by the YMCA of Southern Arizona.
• Engages in active listening with prospects, members, program participants, volunteers and staff in order to build relationships, understand an individual's concerns, goals and interests and take the initiative to ensure they have a positive experience. When the opportunity presents itself, go above and beyond to resolve the situation immediately.
• Effectively communicates unusual situations and unresolved issues to the appropriate member of leadership ensuring the best interest of all parties involved.
• Initiates appropriate actions to maintain safety, cleanliness and organization throughout the facility, with priority being in the aquatics area.
• Effectively engages with diverse groups of people with different abilities and backgrounds.
• Welcoming all YMCA members, program participants, and guests by implementing customer service best practices. This includes (but is not limited to) adhering to the "ten-foot rule" and maintaining eye contact.
• Provides excellent service to members, guests, and program participants in the Y and on the phone; positively contributing to member experience and retention.
• Responds to challenges with possible solutions in a timely manner while remaining calm and objective.
• Attends and participates in all required staff training events and meetings.
• Knows, understands, and consistently follows and enforces all YMCA procedures and policies, including: pool rules, safety guidelines, facility access procedures and membership policies.
• Is familiar with the mission statement and core values of the YMCA. Models the core values while working and communicating with others.
• Utilizes available resources to provide accurate information about campaign, membership, programs, and facilities.
• Ensures the safety and well-being of consumers by maintaining professional boundaries, completing required abuse risk management training, following procedures for high-risk activities and supervision, reporting suspicious or inappropriate behaviors and policy violations, and adhering to mandated abuse reporting requirements.
• Maintains all job-related certifications are current and on-file.
• Attends and remains current on all mandatory training and staff meetings.
• Performs other duties as assigned.

* This is not an exhaustive list of job duties. Other duties, responsibilities and activities may be assigned.

• At Least 16years of age
• Certifications required:
  Swim Instructor, CPR/AED and First Aid. YMCA certifications preferred.
• Ability to maintain certification-level physical and mental readiness
• Must demonstrate swim instructor skills in accordance with YMCA standards.
• Completion of YMCA’s online training upon date of hire and periodically thereafter.

• Free YMCA membership for employee, one additional adult and all the employee's dependents under age 24, living in the household
• 12% Employer funded retirement plan…