Kitt Peak Visitor Center Evening Guide

Join to apply for the Kitt Peak Visitor Center Evening Guide role at Gemini Observatory
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The part-time seasonal position of KPVC Evening Guide will support our array of evening program offerings including conducting the Nightly Observing Program for audiences including the general public, tour groups, schools, youth groups and others. In this role, the KPVC Evening Guide is the public face of NOIRLab and KPNO to our evening guests and are expected to represent NOIRLab and KPNO in a positive, professional manner at all times.

The Kitt Peak Visitor Center is comprised of the museum, retail gift shop, the four Kitt Peak Visitor Center (KPVC) telescopes and the NOIRLab Windows on the Universe Center for Astronomy Outreach (Windows Center) with its Science on Sphere (SoS), 3 Heliostats and future planetarium. The KPVC operates as an integral part of the Communications, Education & Engagement (CEE) unit under the matrixed supervision of the Head of CEE and the Director of Mid-Scale Observatories (MSO).

This position reports to the KPVC Guide & Docent Coordinator.

While most work is performed at Kitt Peak, some candidates may be trained to conduct special programs that occur at other locations. Transportation to the work sites and meals during shifts on the mountain are provided by NOIRLab.

There are several opportunities for growth in this position and to learn how to operate the Dark Sky Discovery Program, the Night of the Marvelous Moon program, and other special programs. Staff with proven records may be invited to present the Overnight Telescope Observing Program or other advanced programs.

• Conducts engaging, lively Nightly Observing Programs with enthusiasm and scientific accuracy to diverse audiences. Operates telescopes and provides interesting interpretation of the viewed objects to guests.
• Uses a PC to accurately point the telescope and track astronomical objects.
• Provide excellent customer service to guests and project a professional image of the KPVC team.
• Reliably and punctually reports to all assigned shifts. Dependability and reliability are essential in this position.
• Adequately studies and prepares for programs, with ongoing reading to remain up to date on recent developments in astronomy and strong familiarity with the current night sky.
• Fill out Night logs for every event, including any incidents.
• Conducts alternative programs, interesting demonstrations, and special tours on cloudy nights. Safely drives NOIRLab vehicles to transport visitors for cloudy night tours and special programs.
• Works closely and cooperatively with the Guide & Docent Supervisor and the Visitor Center Operations Manager on issues relating to public programs.
• Closely and consistently adheres to all NOIRLab policies and procedures, especially those relating to visitor safety, use of company vehicles, cash register operations, and light pollution control during work shifts.
• After attending required training, operates and carefully follows accounting and Point of Sale system (cash register) procedures for ticket and merchandise sales in the Gift Shop.
• Helps with telescope, program equipment, building and grounds cleaning and maintenance.
• Stay up to date with developments related to astronomy, and to the science done at KPNO and NOIRLab in general.
• Perform other safety and security functions during shifts at Kitt Peak, as required of all team members.

• Other duties as assigned.

• A substantial knowledge of observational astronomy, a strong familiarity with the night sky, and experience with a variety of observing techniques and equipment.
• Demonstrated ability to translate abstract scientific concepts to a public audience.
• Ability to work enthusiastically, cooperatively, and patiently with all guests, volunteers and staff.
• Strong public speaking, teaching, and interpretative skills. Must have ability to clearly project voice audibly to audiences indoors and outdoors.
• Must have the ability to work a flexible schedule of shifts that routinely include both late afternoons and nights.
• Ability to receive continual training, put training into practice, and accept ongoing constructive feedback from managers and colleagues.
• Ability to learn abstract and practical concepts in astronomy as well as use of common astronomical instruments.
• Must have well developed PC computer skills, including email, Proficiency in Google Workspace or Microsoft Office and the ability to quickly learn new applications.
• Ability to obtain CPR and AED certification provided by NOIRLab, and to complete any other required safety training.
• Ability to remain calm under pressure, adapt easily to new procedures or program format changes, deal effectively and tactfully with the public, fellow employees, managers, and volunteers; and respond professionally to unusual or unexpected situations.
• Organized, energetic, honest, and outgoing with a strong work ethic.
• Must enjoy working with varied audiences.
• Valid State…