Service Technician

Overview

Company:
Epiroc USA LLC

Location:

Tucson, AZ, US (Onsite)

Date of posting:
Jan 22, 2026

United. Inspired. Performance unites us, innovation inspires us, and commitment drives us to keep moving forward.

All new thinkers are welcome. We are looking for candidates who want to develop, grow, and dare to think new. Innovation is an important part of our DNA. If you appreciate an environment where you get to think new and constantly evolve, you will thrive here.

About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. We develop and provide innovative and safe equipment, service and aftermarket support, along with solutions for automation, digitalization and electrification. Our global headquarters is based in Stockholm, Sweden and we have around 18,000 employees supporting customers in over 150 countries.

Learn more at

We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.

Join Our Team as a Service Technician at Epiroc!

At Epiroc USA LLC, our Parts and Services (PSD) Division provides a broad range of services with the aim of maximizing customers’ productivity. We focus on spare parts supply, professional service, support solutions and training.

Level 1:

• Complete Pre-delivery Inspections (PDI) on machines
• Perform routine preventative maintenance, troubleshoot and repair all Epiroc products in accordance with manufacturer recommendations
• Ensure the appropriate tools and equipment are on-site and properly maintained
• Communicate service and other relevant activities to the Service Coordinator in a complete and timely manner
• Understand and adhere to Company safety and environmental requirements, including promoting and practicing proper safety procedures and correct use of PPE; safety is our first priority. Work sustainably, being conscious of the environmental impact
• Maintain courteous and professional demeanor and communication with customers and internal staff at all times

Level 2:

In addition to Level 1 tasks, the Level 2 technician will be responsible for:

• Take initiative to run diagnostics on malfunctioning equipment, determine possible causes and initiate repairs
• Work independently with minimal supervision, including troubleshooting on hydraulic and electrical repairs
• Execute diagnostics on malfunctioning components, determine probable causes of failure, and perform repairs as required
• Support varied activities with multiple projects and deadlines in a fast-paced environment

Level 3:

In addition to Level 1 and Level 2 tasks, the Level 3 technician will be responsible for:

• Test and document proper operating parameters
• Complete detailed failure analyses on rebuilt components and identify root causes, corrective actions and preventive steps; initiate warranty process as needed
• Serve as a subject matter expert for other service technicians and support training and development

Level 1:

• Basic computer skills; familiarity with Epiroc equipment; strong mechanical aptitude with experience in industrial/commercial fluid power and low voltage electrical control systems
• Own hand tools and ability to expand tools per location requirements
• Complete required trainings within specified time frames (TL1, PDI procedure, machine specifications, reading schematics within 3 months; Safe Start Modules 1-5 within first year)
• Maintain required US Department of Labor, Mine Safety & Health Administration training certificates or complete training as required
• Valid driver’s license with a good driving record
• Travel may be required for training or support at other service centers

Level 2:

• Certificate of Completion from technical/trade school or 2-5 years of relevant experience
• Working knowledge of hydraulic systems, powertrain function and related components

Level 3:

• Certificate of Completion from technical/trade school or 5+ years of relevant experience
• Demonstrated expertise in…