Sales Concierge; Client Engagement & Sales Operations

Sales Support, Reception, Inbound & Outbound Calling

Are you energized by people, conversation, and being the steady force that keeps a sales team moving forward? Do you genuinely enjoy talking with others, making connections, and helping momentum happen? If you’re someone who sees sales as service, understands its role in healthy businesses, and takes pride in supporting growth through organization and follow-through, we’d love to meet you.

We’re looking for a Sales Support Administrator who serves as the operational and relational backbone of Anchor Wave’s sales function. This role is often the first human connection prospects and clients experience, and it plays a critical role in shaping how Anchor Wave is perceived through warmth, responsiveness, professionalism, and clarity.

The Sales Support Administrator supports our Sales Director and Web Strategists (our consultative sales team) by managing communication, scheduling, CRM accuracy, agreements, follow-up, and internal coordination. Your primary objective is to sell the meeting, which means helping prospects and existing clients take the next step into a strategy conversation with a Web Strategist, where services are ultimately closed.

This is a highly people-facing role. While call volume is not high, you should be comfortable being available by phone throughout the day and proactively making outbound calls (approximately one hour per day). We’re looking for true “people people”—someone who does not hesitate to pick up the phone, understands the power of human connection, and enjoys guiding conversations forward.

This is not a passive administrative role. It’s an active, sales-support and relationship-driven position for someone who values structure and conversation, systems and service.

At Anchor Wave, our mission is simple: help local businesses win. We do this through digital marketing services like websites, SEO, social posting, digital ads, local SEO, and review management. When local businesses thrive, communities grow stronger.

We don’t operate like a traditional agency. We act as digital consultants and true extensions of our clients’ teams. That means every role at Anchor Wave contributes directly to clarity, confidence, and results for the businesses we serve.

Our culture is built on authenticity, balanced growth, positive impact, and fun. We believe culture is co-created, and every team member plays a role in shaping a workplace that is collaborative, supportive, and genuinely enjoyable.

While we are primarily remote, we value real human connection. This role may require occasional in-person meetings, events, or training to support collaboration and growth. Whether remote or in person, communication and connection are at the heart of everything we do.